Toshiba India Complaints & Reviews

I had a problem with my laptop before. my hard disc hard got corrupted. as my lap was in warranty period service engineer replaced the hard disc but i didn't get sufficient time to copy my data. as my d drive had got corrupted i could nt recover my data and the service engineer told that they cant do any data support so i gave it to someone whom i knew to copy my data but as i had to hurry up because the service engineer was asking for the...

I had purchased above tv from adishwar india limited, 5th block jayanagar, bangalore on 08.04.2015. Bill no. 271122. The said tv did not work on the first day itself. I had to lodge the complaint on the very first day itself. One service engineer by name mahesh, said... It to be a problem of electrical circuit at home. We got checked it up and there was no problem with electrical circuit. The same was conveyed to him. Another service person...

I had received below message after calling toshiba call center on 29th march.
Dear customer, thank you for contacting toshiba service. Your service request (Sr) no is tiplsr3i0030397. For any assistance please contact our toll free no

Since then even after following up with call center and service center, nobody is bothered to resolve. Service center is even not picking up phone.

This is not the service...

My TV is not working from last 20 days. I have called customer care several times but no resolution has been provided till now.
The customer said that the motherboard is damaged and it needs to be replace. Already 20 days have passed and nothing has been done to solve my problem.
The engineer visited my home and checked the TV after 10 days. He replaced the motherboard and then found that the new one is also not working. He...

I had purchased a toshiba television their high end model which worked fine for some days and then started giving serious problems after endless phones to their customer service and from the place it was purchased, they said that the part in it is not functioning and its not even available in the market, they no doubt replaced it immediately, now the new tv has no warranty with it (M sure it was a refurbished piece anyway), the new tv unit...

I have bought the Toshiba TV 40L2400ZE model through snapdeal on 2nd May 2015. Within a month mainboard got faulty and I have raised a complaint with Toshiba and they have replaced the mainboard and TV started working. Again after 2 months, the power board and mainboard both become faulty and Toshiba replaced it. overall in the warranty year we have used the TV only for 5 months. Now again the same issue with mainboard(V28A001530A1). I have...

— original message —
From: anurag verma [mailto:anurag. [protected]@idbi.co.in]
Sent: monday, march 20, 2017 10:43 am
To: 'deependra. [protected]@toshiba-india.com'; '[protected]@toshiba-india.com'
Cc: 'sandy. [protected]@gmail.com'; 'namita. [protected]@gmail.com'
Subject: re: [fwd: re: [fwd: re: [fwd: re: [fwd: re: refund for service request no tiplsr9h0036653 dated[protected]]]]]

Any tat waiting response from...

I have reported a complaint and your technician examined the tv and he informed that the panel of the tv is damaged. He collected the purchase bill and warantee card and informed me that the complaint is regd on 28/02/2017. Even after a long period of 21 days my complaint has not solved. We are not expecting such an attitude from a reputed Co like Toshiba. Hence immediate direction may given to the concerned to rectify my complaint
Unit...

Dear All,

This is regarding service issue for my LED TV (32P2305). TV has stopped working since 25th Feb 2017, no picture and no sound. I lodged a complaint at customer care on dated 03td March 2017 with complaint no. TIPLSR3I0003040. & Register Mob No.[protected].

We are regular follow-up with your customer service center but not positive reply. he say wait another 15 to 20 days every time..

you...

Hello,
I have submitted a ticket with Service Request TIPLSRZH0026396 in December 2016 an was told the pannel would be replaced in 10 days, but its been almost 4 months and all i am getting in reply is a run around between Toshiba and the service centre and they have no clue on what has to be done. They asked me to send an email [protected]@toshiba-india.com but no one replies to any email nor do there customer service executive understand...

I faced display problem in my led tv complaint about the same on 12th mar 2017.. My service request number is tiplsr[protected]. For assistance got call on 16th mar 2017 he asked me the problem im facing in my led tv, address, i confirmed the charges & when he will be sending someone for service. He told me today or max 2mrw. Nobody turned up for the service. Now today (18th mar 2017) morning im gettng call from same person asking me same question...

Its been more than 6 months my laptop has not being repaired. I dont understand what kind of service is toshiba providing. Today the technician injected viruses in my laptop that made my system also crash. Any qualified technician does not inject virus into the system shows how unprofessional the service is. I had purchased original.OS and after the crash he installed pirated os. With this kind of service i think i would not buy any toshiba...

Hi sir/madam,

This is with respect to my complain number Tiplsr1i0008525. Since January our TV started issues with display, wherein the sound was coming out just fine but the display was gone. We contacted the service center in Kolkata and they picked our television set for further repair. When we enquired after one week about the status they told that the issue is with panel, which needs to be replaced, and they assured that...

Dear Sir / Madam,

This is a complaint against THOSHIBA INDIA Pvt Ltd and their customer service center. My complaint as follows;

On 08th Sep 2014 I had bought an LCD TV of THOSHIBA bearing model no - 29P2305ZE and serial no. E13X13H00990C1 with 3 year warranty from the date of my purchase. Initial year the TV was working fine but after 2 years the TV was showing some issues and it was not showing anything. We...

I lodged a complain with Toshiba customer care from registered mobile no.[protected] dated 10th feb-17 about the tv not working.A technician visited from service center to note the model no. Of the tv which was already shared at the time of lodging complaint.He told that the panel board of the tv needs to be replaced.
The order for panel board was placed on 14th feb by service center but till date no positive response is received.br...

This is bring to your notice that, I had registered a complaint from my registered mobile no [protected] about my 32'' led tv (Toshiba tv 32PS2400ZE) on 9th Feb 2017 . Complaint number is TIPLSR2I0011036, after 2 days a executive(Tosiba) had come to my home and check my tv and informed us the pennal problem. He also assure us, Tv will be repair with in a week, Then after 7 days, did call to customer care, they said agin your pennal will be...

To whomsoever it may concern,

I have raised a service request against the vide request number sr[protected] on 4 february 2017 regarding problem relating to screen fluctuation and vertical lines on screen.
It hay been a month company has not provided with resolution, the service center staff are highly rude the are unclear and says to approach company customer care not to them. As per their view company is not supplying...

Tv suddenly switched off and now not turning on don't know the reason as i have submitted the complaint as it is under warranty so kindly resolve this issue as soon as possible. I tried to call customer care but all the numbers available for customer care are not working so also look into this issue too.

Complaint no. -
TIPL/HA/2017/02/27/9236...

Dear sir/ma'am,
I had purchased a toshiba led tv, model number 32p2305ze and serial number e08x14h04060l1from m/s dubey electronic, b-1/8, joshi colony, ip extension, delhi with total 3 years warranty but the above led tv has not working from a long time. Accordingly, a complaint number tiplsr8h0024506 was lodged with toshiba customer care centre on[protected] through my registered mobile number but the action is not taken from your...

I have purchased toshiba led (32p2305ze) on 31st mar 2014, and it is under 3 years warranty period.
Around 1.5 months, the screen started having problems (It is blurry in some parts of the screen).
I logged a call with the toshiba service desk (Contact no: ([protected],. (Compliant no : sr1i0023969) on 21st jan morning, and was assured that the service engineer would solve the problem in the next 24 - 48 hours. When after a...