Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
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474
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
18
8

Phone:

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
474
Pending
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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Toyota Customer Care related pictures (42)

Toyota Complaints & Reviews

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Toyota — Toyoto fortuner

 Hitesh meena jodhpura on Aug 29, 2016
I purchased new toyoto fortuner before 6month Rj18 Ud1010
Company said 3year or 1lakh km warnty but i have some problems in gear bos of car than i reach to company sarvice station to solve this problem my car drive only 30000km means it under warnty and this problem is manufacturing default but company worker said its not under warnty and charged me 51000thousand of bill
I feel bad review of toyoto
I advice to everyone dont purches any toyoto vehicle...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Innova crysta 520 kms driven

 pardeep gulati on Aug 29, 2016
After 600 kms i have sent my new innova crysta for it 1st service at local toyota dealership. They have scratched the car due to irresponsible serviced by unskilled staff .After showing the scratches they take the car in paint shop to get it repainted . Such a hopeless toyota dealership. Now i have planned to not to take the delivery of car and going to knock at the door of consumer forum...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Rear seat pvc lock brocken

 Pradeep Ulloor on Aug 28, 2016
This is my 3 rd complaint regarding my toyota etios first 2 compaints are not solved from toyota customur care this is my rear seat PVC lock is brocken rear seat is in perfect condition toyota service centre give estimate Rs.8000 for this the whole seat changing is the solution for this . This is poor and bad quality manufacturing diffect. My car no is KL01- BD- 5319 from trivandrum Kerala...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Complaint - poor service - rishi toyota - rj19cc2244 (toyota etios - gsp)

 Lekha Raj Meena on Aug 26, 2016
My car RJ19CC2244 (Toyota Etios - GSP) was sent to M/s Rishi Toyota, Jodhpur for servicing (1, 00, 000 kms) on Monday 22/08/2016. The same was released by M/s Rishi Toyota on 23/08/2016. Since the car was sent through chauffer, upon receipt of the same at residence, it was found that car was not even washed & cleaned (neither inside nor outside). Undernamed enquired the same from the workshop & it was told that due to some electric fault, car could not be washed & cleaned on 23/08/2016. The concerned person assured to get the vehicle collected from my residence for washing on 26/08/2016.
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Unsatisfactory work

 SAURABHJAINS on Aug 25, 2016
I have sent my toyota innova after accident to Globe Toyota Ludhiana on 26.07.2016 for repair work.Its been almost a month following for the same.Daily i make a call and get the reply that ordered parts are not coming from Bangalore.Still Globe Toyota is not giving any date for the delivery of my Innova.I cant believe that Toyota management and work is so worst in India as no one has any imformation or updates regarding spare parts.I feel like being harassed when daily i get the reply from Globe Toyota Ludhiana that "We dont know when parts will be available as Bangalore office not giving any updates."
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Battery problem

 jyntghosh on Aug 24, 2016
On 18.8.16, I placed my Etios at Anandapur workshop for battery problem. Aoutomated msg system confirm me to receive the same on 19.08.16. But unfortunately that was not delivered on that day. Now Mr. Roy told me to collect the same on 20.08.16. That was also not possible from ur end. Next was 21.8.16. Same problem again. Then I bound to purchase a new battery from workshop as Mr. Roy told me he will take another few days to change the battery despite having the warranty period....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — About toyota insurance

 Dheeraj Singla on Aug 24, 2016
Hi my name is dheeraj singla. I have bought a innova crysta dated 25/7/2016 from jalandhar. They said we have also sell insurance with toyota. I bought it at same time. Now my car goes to a claim process on date 16/8/2016. When my car is ready after 1 week the claim officer inform me that your insurance is not complete. I said what happen. He said there is an issue of form 62 b. I dont know about it. I confirm it from the claim officer. He said the officer who insured your car has not deposited payment yet. I was shocked. I talk to insurance officer mr. Sumit in a. N. R. Motors jalandhar. He said...
Complaint comments  Read comments Complaint category Insurance

Toyota — Complaint for malfunctioning of right side front window

 mes works on Aug 22, 2016
Dear sir,
i am having toyota innova car, and i am facing problem of malfunctioning of right side front window badly, and i have complaint about it manny times at your service centre in punjab dabawai road but they are not able to do it, my car no RJ 31 UA 7900 . i hope u will look after this matter
regards
govind tayal
hanumangarh rajasthan...
Complaint comments  Read comments Complaint category Building Developers

Toyota — Harassemnet byharsha toyota, kurnool.

 Srinivas Syamala on Aug 21, 2016
Sir,
Ref;01;reply to your mail "inconvenience faced by youref. No: tcm0816185715 regarding your vehicle model fortuner with reg. No:cg04kv5826. For b&p related repair.".
02;our complaint made to mubin of toyota customer care on 20/08/16 on 18004250001 have been in vain and yielded no results till date.

We have clearly mentioned details of harassemeent caused by you and your team at harsha toyota, kurnool of above mentioned address;-pl note the below mentioned-
01. After inspection by surveyor mr. Nizamuddin and due discussion with your body shop personnel.-you...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Water leakage from right rear door

 Sandesh Banare on Aug 19, 2016
This is in context to my company owned toyota etios liva car - g model (silver color) with reg no. mh 01 by 6760 purchased in june 2015 under the name of maa tv network ltd.

I have been charged 4661/- + taxes as applicable by (3175/- for labour & 1486/-) by toyota lakozy pvt ltd (vasai, workshop).

My toyota etios liva - g car is just year old & owned by maa tv network ltd. i really don't expect such kind of quality assurance from world no.1 car company. over & above i have been asked to bear the expense for which i am not at all liable.

Due to water...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — 24*7 road assistance

 Pragati Ojha on Aug 17, 2016
Dear sir/madam,

I am completely disheartened with the response i have got from toyota, i never expected this kind of service from such a huge brand.

1st instance - to start with, my vehicle (Ka01ae6913) met with accident at gokarna (Karnakata) at 02.06pm (On 14/08/2016), for which i launched a complaint for toeing the same at 02.30pm (On 14/08/2016) with complaint number - x116142082ind. The toeing vehicle was coming from goa which is 134 km from my place. It normally takes 3-4 hours to cover this distance. Even after my continuous follow up with your team the toeing...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — No service centres nearby

 Manoj Daniel on Aug 12, 2016
Last month I had gone to give my Toyota Corolla Altis for service. It took 1 full day and the brake pads weren't changed. So I had to come an another day to get it changed
I understand that it takes a day or sometimes more to fix a car that's come for service.
However it is an irritating affair to leave my Toyota car for service as there is only 1 service centre in a 60 kilometer radius. Also the service centre is located in a remote location without any facilities nor accessible by public transport.
I wanted to buy an Etios Liva, but by looking at the hassle of leaving a Toyota...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Car- fortuner

 purnanand1959 on Aug 12, 2016
I purchased a fortuner car from galaxy toyota last weeki.e on 05.08.2016. The company assured us that the car comes with a security features and it can not be started without a key, if someone tries to enter the car door ajar warning will start . But today when we checked our car in morning it was not there, unfortunately it has been stolen in nigth i.e 12.08.2016. But in nigth the door ajar system doesnt work we dont know why.
It seems the company is misleading the consumer . If the toyota company is not making car with safety features than why it is misleading its consumer....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Faulty parts of new innova crysta & non availability of spare parts

 akjain22 on Aug 11, 2016
Purchased a new innova crysta last month, few days back the brake fluid began leaking, therefore sent the vehicle to Ranchi service centre on 05/08/2016, the toyota representative said that spare parts are not available here and we have ordered the same and it will reach by 8th, so you can positively take delivery of vehicle on 8th, on 8th on enquiring we were again told that spare parts are in transit and will reach on 11th and definitely we shall provide the same on 11th. Again on calling back, the representative said that spare parts are not available and will reach us by 25th, by then you cannot...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Low average

 vishwnath2324 on Aug 11, 2016
My etios cross has very low average below 11 km/l. On my second service i complaint about this to grand toyota dehradun, after what they took me on 100 km ride which took around 5 hours to complete because their driver drive the car upto 20 km/hr speed only. Even after that my average remain same i. E 11 km/l then they call me after few days that we had called our technician but the outputs are same. There is no responce and help given by toyota company on failure of their product and services....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Harassment by company employees

 vikramjit biswas on Aug 7, 2016
This complaint is against Topsel Toyota at 719, Anandapur, Kasba, Kolkata.I visited the showroom's Used Car section on 6th August, 2016 and spoke to Mr Suman Kumar Deb and saw an Etios V which was pretty much to my liking.
I was asked to come over today(7th August) for a test drive of the car. Mr Deb said he will not be there and introduced me to and gave me the business card of the procurement officer Sourav Paul. I called Sourav at 2pm & he asked me to come over. Upon reaching the showroom with my family, Sourav Paul told me that no test drives happen on Sundays. More importantly, his...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Innova clucth bearings works not done properly

 harshil shah 11 on Aug 6, 2016
Dear sir
i do travels business i have bulk of fleets in ahmedabad i always do my car service in infinium toyota ahmedabad
my car no is G J 1 dy 6016 innova v my last service done at 93000km and done cluch plates bearings, and preesher plates work and they charge around 20000rs now my car km is 103000 again infinium toyota said that your cluch plates are finished you have to replace all cluch plate bearing and presher plate so when my car was at 93000km the infinium toyota not done service or parts work properly .again my car is at showroom and they tell me that sir your bill is...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Car received after 12 days late

 siddharth gilani on Aug 5, 2016
We have given our car etios (Dl 8c na 6064) in galaxy toyota (Bodyshop) at jhanghirpuri on 25.07.16. They told us that, for this minor case we will recieve our car back in 3 or 4 days. But we recieved my car today i. E 5.08.16 after concerning with gm of galaxy which means [12 days late]. And since last five years we have renewed insurance through galaxy only. We are regular customer of toyota, last year also we purchased another car from galaxy toyota only. Since last five days, galaxy conforming address only (Which is on recorded call)
So in that case we are stop our payment by cheque for...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Fortuner suv car got accident for 1 month and company have no parts

 ashok gulia on Aug 3, 2016
Hi team,

Thanks in advance for your support and understanding.

We are using multiple models of toyota from last 15 year's and have great faith on brand. We have purchased fortuner having faith in toyota brand & highly satisfied till last week but now, we are completely disappointed during last week incident.
Suv car detail
Car =fortuner
Registration number=hr14 l 0032

Owner detail:
Name =ashok gulia
Mobile number=91-9034451899

In last week, we were going to our relative but my suv toyota fortuner car...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — My new Toyota Crysta WB08C 0304

 ckstoyota on Aug 3, 2016
I bought one Toyota Crysta 2.8zx AT 7 str, alloy wheel and pearl white in colour
which I took from SAINI TOYOTA, NH-6, Howrah, West Bengal on 26th July 2016.
On 1st August night I went out with new car in and around New Town, Kolkata and about 9 pm while I was driving the front right side wheel fall in a small pit whole of about 8" dia.
Instantly I saw the tyre was absolutely flat and managed to change it with the reserve tyre and noticed the tyre rim distorted in particular area with visible crack.
I dumped the car Saini Toyota showroom and request you to look into its...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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