Toyota Customer Care

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Tollfree Phone:1 800 425 0001
Phone:+91 80 6629 3001
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx
Satisfactory Rating
1%
Complaints
403
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Toyota related photos (35)

Toyota Complaints & Reviews

Toyota - Poor and Delay in Service/repair

User
 shivkumargk on Aug 21, 2015
I had sent my Toyota Fortuner for repair at your Hubli Service centre Shodha Toyota after a minor accident. The service centre promised a delivery date of 14 August 2015. However, till date the vehicle is not repaired and I was facing huge financial losses as My job requires me to travel a lot. The company is neither providing me a replacement vehicle nor they are compensating me for the expenses I have to bear from my pocket. I request you to look into this matter on a serious note and contact me on urgent basis. My contact number is 9448119303/9448287848(Sukumaran). My vehicle number is KA 34-n-5022. I...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Toyota - Safety air bag

User
 piyer on Aug 20, 2015
We have purchased Innova Car modelKUN04R-GKMNYX during May, 2012. Now have noticed a problemof continuous illumination of airbag indicator. We took the vehicle to To Lanson Toyota India, Pondicherry for its rectification. Now they saying that the sensor Assmy of Airbag to be replaced with a cost Rs. 33, 600/- plus labour charges. Our compliant is that normally such safety equipment will not tear out/damed normal usage. It should be manifacture defect and it should be replaced free of cost. In this connection have seen a report in Car Blog India regarding faulty airbags on Toyota Innovawhich they...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Infinium Toyota, Ahmedabad (Sg Road) - Negligence of Service Advisor

User
 dpk.sinh on Jul 21, 2015
Dear Sir,
I would like inform towards a genuine problem i have
faced in this service center. My car was been hit from front by some
unknown vehicle besides road parking. Immediately i visited service
center (Infinium Toyota, Ahmedabad) to know about expenditure. They have
allotted me a service adviser who have drove my car and given estimation
for the same(approx 14000 rs.), but they have not explained me that vehicle radiator is damaged and coolent is leaked and it is not in the condition to drive. After that i left service center after issuing a...
Complaint comments Read comments Complaint category Car Service Centers

Infinium Toyota, Ahmedabad - Giving High Repair Cost Even after their Fault

User
 dpk.sinh on Jul 16, 2015
Dear Sir, I would like to draw your attention towards a genuine problem i have faced in this service center. My car was been hit from front by some unknown vehicle besides road parking. Immediately i visited service center (Infinium Toyota, Ahmedabad) to know about expenditure. They have allotted me a service adviser who have drove my car and given estimation for the same, but they have not explained me that vehicle radiator is damaged and coolent is leaked. After that i left service center after issuing a valid gate pass by them. After few hours i was supposed to move at out of station and...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Toyota - Delay in deliver the car from service center.

User
 Ajaykhatwani on Jul 14, 2015
Dear Respected Sir,

This is Ajay Khatwani From Maitree Bihar Colony, Dhamtary. CG. I am the Owner of one Toyota Innova Car, My Car no is :- CG 05 4100.

Sir, on day of 14/05/15, due to accident, my car got damaged & for it's repairing I have went to my nearest Toyota Service Center, Vicon Toyota - Service Center - Durg. There person told me it may takes 15 days to repair.

It's 14/07/15, I am continuity complaining to call center and Vicon Toyota Service center too, but neither they are giving me any ultimatum, nor they are replying me...
Complaint comments Read comments Complaint category Car Service Centers

Toyota Motor Company - Defective vehicle supplied and regular fault comes in the Car Innova

User
 jindalpradeep on Jul 14, 2015
Dear Sir, ​​Service center always help me lot and get repair the fault but substandard quality of the vehicle always give fault again and again . Even Mr Asit service manager always taken my complaint and got repair but why Toyota is not giving reply on delivery of defective vehicle to me . Since last two years i have been harassed by Toyota but no one even called me to understand the root cause of the defective vehicle . Once only India West region service manager called me and said that concern area service manager will call me but i am still waiting ti listen company verdict on the failure...
Complaint comments Read comments Complaint category Cars, Vans & SUVs

Toyota Innova - Rash driving

User
 Poornima Arjun on Jul 13, 2015
This afternoon at about 1 pm I was nearly hit by a rash car driver vehicle number MH 43 M 9393 in Seawoods. He also came on the wrong side while enter in the road near to the NMMC new building in CBD BELAPUR. Which I witnessed I also had taken the same road to reach to Seawoods as I was driving from CBD. He was after entering the lane has been driving rash without indicators and trying to overtake me by continously honking. And after I was hit he didn't have the courtesy to even stop the car and apologies to me. And when I was following him too he was even then driving rash without indicators...
Complaint comments Read comments Complaint category Cars, Vans & SUVs

Toyota Innova - Complaint of Toyota Innova shocker

User
 ASHOK JINDAL on Jul 10, 2015
Sir, I have Toyota Innova Car no: HR38R3245 with 3 years/1 Lac Warranty. There is only 3years 10 months (out of warranty), but the shocker was leakage or damage. This not shows a good image for Toyota Company. Please repair it against warranty. Ashok Kumar Jindal 1848 Sector-16, Faridabad Mob.:981004982...
Complaint comments Read comments Complaint category Car Service Centers

Toyota - Accidentel case

User
 Priyank Goel5567 on Jul 6, 2015
Toyota company has cheated in my car service I send my car to galaxy Toyota moti nagar workshop for service there my car got damaged and they 6 days for repairing my car, i said nw oay Me the taxi which i used in days u keep my car and compensate in my service bill as u have made my car accidental and and decrease its resale value...
Complaint comments Read comments Complaint category Car Dealers

Toyota U Trust - Rc not yet received after a month

User
 rangolee on Jun 17, 2015
Cheater. I bought Toyota Camry (Dl 10 CE 5300) from Toyota u trust, moti nagar, delhi. They are big time liers. They can't stick to their words. After booking of the car, the car was delivered after 15 days, that too after many follow ups from our side. Car has many issues and 'u trust' isn't solving it. I took delivery of car at 9 in the night and on the words that any issue which will come up they will solve it the next day as I couldn't see at the time of delivery. frauds : on time of sale they told me it is demo car but later I come to know it was used by the director....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Toyota Kirloskar Auto Parts Private Limite - 95388 00013 unable to contact on CALL and SMS to 9538124866 (both are in CUG)

User
 T2119 on Jun 8, 2015
It is over a week that my supervisor is facing this problem. Restore the service immediately without further delay. Even my company service provider is also unable to rectify this problem. I am able to others without any problem to others....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Budha Toyota - Change of clutch under warranty

User
 vn singh on Jun 2, 2015
My vehicle is lying at Budha Toyota patna, which is having issue of clutch from begining, however it is not being replaced by the dealer.
My car regn no is BR1PE 6413.
Initially when I sent the vehicle they said plesae continue we will attend in due course, however no they are making diffewrent excuses....
Complaint comments Read comments Complaint category Cars, Vans & SUVs

Toyota - Company sell me defective piece

User
 Laddi bansal on May 26, 2015
Toyota agency karnal sell me a defective fortuner car . Purchasing date 5 may 2015 The problm in manufacturing. 1 problm in chasis 2company knows the problm but could not take serious action 3 problm is from the very first day of delivery 4 company harash me from from the day of delivery...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Mccarthy Toyota Mobeni - Poor service

User
 kenny reddy on May 20, 2015
sent my double cab hilux in for a service
never receive not one courtesy call about the progress
i kno that they dont run a carwash but my vehicle was returned worse than it went in.
there was grease on the sidesteps and thescuff panel on the drivers side
phoned the service manager to make him aware of the problem
he said he will phone me to collect the vehicle and clean it up
no response the next day
looks like complaints fall on deaf ears
i will never deal with McCarty toyota mobeni again
service is pathetic...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Galaxy Toyota Automobiles Pvt Ltd - Wrong NCB given by the company due to which claim got rejected

User
 rajhills on May 19, 2015
Dear Sir / Madam I bought Etios liva gd from galaxy Toyota in Nov 2012. Since then the car is getting insured from Galaxy Toyota insurance only. Current insurance policy is from iffco tokio (policy no TIT/91307702). Unfortunately there was an accident few days ago & the car was bought to Galaxy Toyota Azadpur workshop on 17- Apr-2015. On 24-April 2015, I got a message that my car is ready to be delivered but insurance company has rejected the claim. I was really surprised to know that because Toyota insurance always claimed that insurance will be hassle free if it is done through Galaxy Toyota. ...
Complaint comments Read comments Complaint category Auto Insurance & Loan

Toyota India - Premature failure of tyre (Make : Good Year)

User
 Meenakshi Sundaram85 on May 9, 2015
Dear Sir / Madam, It is brought your kind notice that my vehicle no. TN69 AL 6079 bought from Aanmalise Toyota Vide cash bill invoice no.140000336 dt. 15.07.2014. After taking delivery from your showroom hardly run 7000 KM totally. It is noticed that right side rear tyre got bulged automatically without having any hit by stone or something else surely and it occurs within 4 months. Immediately it is informed to concern branch manager of Thirunelveli and till then any proper response not received from them, even though the tyre is under warranty. After making repeated request to the concern...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Toyota - Front Seat Problem

User
 naveengadwal on Apr 21, 2015
Hello Sir/Madam, I have seen your program several times and have seen the results, with hope I am presenting my serious problem. I bought my Etios LIva PB 31 J, 3856 on Feb. 27, 2012 (Bluish Silver) Pioneer Toyota, Chandigadh and got problem of front seats, specially Driving Seat. Initially i thought there may be some problem in my back but gradually this problem increased and left a permanent pain in my back, just because of faulty seat only. Regarding this problem i met to the service staff several times, but they refuse to accept this problem. Than on Jan 1, 2013 i shifted to Bathinda (Punjab)...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Mccarthy Toyota Mobeni - New Car Purchase - whining noises from the gearbox

User
 LathaGovender on Mar 12, 2015
Purchased a new Toyota Etios on 7 Feb 2015. On pick up of the car. heard noises from the gearbox. reported it to the dealer the next morning, and was advised to take it to my closest dealership. my closest dealership could not assist me, and since then i have been pushed from pillar to post by Toyota Mobeni in trying to get this sorted out. I have requested the car be replaced, as it was a new purchase, or the deal been cancelled. Toyota Mobeni has refused, and have provided the most pathetic service ever....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Toyota Innova - Poor Conditions of GoodYear Tyres as you assembeled new Innova U.P. 78 DM 2501

User
 rajneesh dixit on Mar 4, 2015
Dear Sir I have purchased your Innova model top to second on october 2014 for Sunny Toyota Kanpur. As per running of vehicle from the fist day. The vehicle is bubling but know body can find out actual problem of the vehicle. After the two month one tyre of the left side damaged & I have to complaint Sunny toyota has revered GoodYear tyres & GoodYear company has been denied complaint of the tyres. As per Dear Opinion that the tyre has moved without the year. I have afforet it & purchased new company tyre after that the bubling problem is not fint out after the three circle of vehicle....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Toyota Etios Vx - Shockabsorbs

User
 muralikrishnamudapaka@gail.com on Feb 11, 2015
I have purchased Toyota etios VX vehicle No. AP O7 AZ 9696 in 2011 march 7th in the first batch after sometime your dealer phoned me/us and temporally rectified the manufacturing defect of ground clearance by SPACERS they told it is a temporally correction asked us to come back when they receive the permanent kits they have promised me to replace the kit free of cost until now I have not received any communication from your dealer now the temporarily correction result in damage to the shockabsorbers now they are telling the kits are there to rectify the ground clearance to the cost of Rs. 3500/-...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

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