Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
451
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
11
7

Phone:

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
451
Pending
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Toyota related photos (40)

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Toyota Customer Care related pictures (40)

Toyota Complaints & Reviews

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Toyota — Every time parts are not available at your dealer m/s akshya toyota, raipur, cg

 mahamayasteel on Jul 27, 2016
Dear sir,

We are having inova cg04hn8858. We have contacted to your local dealer m/a akshya toyata at raipur, cg so many times but every times they are not giving proper response and telling that the parts are not available. After involving you they have called us for servicing but again they have no parts as air filter & coolen water during servicing of our said vehicle. They intimate us that whenever the required part will be available they will call me.

This happened not the first time, every time we are facing same problem during servicing related parts availability.
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Paint faded & make staina on the body of the car

 1680 on Jul 26, 2016
I purchased Liva GD on 27 november 2015. It make noise when down in back gear from very beginning. After many complaints no solution was made by company. Now automatically stains have been raised after doing many request no solution was done thirty six tyota. They ignore my request.It is not good for a reputed company that his customer going to court against such reputed company. you are requested to provide new car or refund of my payment which i have already deposited with you. images of the car already submitted to thirty six tyota palwal & Mr. parminder & Mr. manoj Jha working in thirty six...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — Break noise

 Nagaraj Naga on Jul 23, 2016
Dear sir'
I have toyota etios gd yellow board vehicle.
I have break noise in my vehicle.
I had left my vehicle for 12 times to toyota showroom in banaswadi.
But they couldn't sold my break noise problem.
So where to live my vehicle tell me.
Because of this break noise problem in my vehicle employs are getting disturbed.
Because of this problem in company also they are not taking my vehicle.
So tell me what to do...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Car got accident from 1 month and comany have no parts

 Dolesh dharmani on Jul 24, 2016
Car got accident from 1 month and raipur showroom is saying that they do not have parts to repair the cars and my car is in raipur showroom Akshay toyota from10days my car no is CG 04 HX 4470
And they are not receving the phone
And again and again saying sorry give me some more days
And my insurance will expire on 8 agust
So plzz take a strict action towards company...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Land cruiser prado air suspension

 Jaicky Jain on Jul 20, 2016
Hi sir/madam
My name is jaicky jain from meghnagar madhya pradhesh my car land crusier prado last service had done near toyota showroom rajpal toyota ratlam when car come my home after service after two days its air suspensor problem come and send its to ratlam and they say we have to change air suspensor my car km reading is approx-300000 i have to say that they have make that problem on showroom so iahve to say that please take action to that showroom please make me help...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Toyota — Shock absorbers

 Salimkumarvp on Jul 12, 2016
Sir,
Myself Salim Kumar owner of an Innova 2010 model. I am doing all services thru your Showroom only.
I have changed all of my innova's shock absorber on 03 -11-2015 of 170, 000km service.
I did service on 180, 000km last March and there was no complaints
Today I sent my Innova for 190, 000km service and the mechanic informed me that the front right side shock completely damaged and rear left shocks partially damaged
I am always using genuine parts from your showroom, if I am using external parties shock absorber it will last for at least 25, 000kml
Today,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Innova r. c. no. cg 10 fa 7308.

 Mans Buildcon (I.) Pvt. Ltd. on Jul 11, 2016
Sub : unsatisfactory service of engine of innova bearing r.c. no.cg 10 fa 7308.

Ref : 1. your invoice no.vmppl/12-13/091dated 02.07.2012.
2. last service invoice no. nil dated 25.06.2016 m.r.

Dear sir,
we have sent the above said vehicle to your service centre several time with complaint an abnormal sound in its engine. but the said fault in engine thereof has not be removed by your service centre. more over, it has been informed by your foreman of your service-centre that the air & ac filter of the engine and certain plates of the vehicle are requiring...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Akshay Toyota — Want to complaint about a akshay toyota showroom for insurance claim

 Dolesh dharmani on Jul 10, 2016
I just want to say that my car got accidnt bfore a month ago and i went to the showroom for repairing and and i got the reply by the showroom that we are not having the spares and we dont know that when will be the spares available my in car insurance is from iffco tokyo my insurance policy is add on policy which is going to get expire in august and again and again i m calling in showroom i m not getting a perfect responce and now finally i meed you help please help me as much as you can because the showroom is completely irresponsible for his service incase i told them to the insurance person to...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Horn not working

 Kareemndl on Jul 10, 2016
I bought innova 2.5v in 2010 from harsha tayota hyderabad hightech city rd. Since last one month horn is not working. I send my vehical to the same service center. Thet told that it is under airbag and it will cost rs 15k to repair and the parys are out of stock.
Later i came to know that it is a manufacturing / designing problem. Toyota called back so many vechcals to rectify the issue.
Why the same service is not applicable in my case....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Gjo1rl7202

 Hitesh75 on Jul 6, 2016
I am not setisfied infinium toyata, because yesterday i had send to serviced in infinium toyata naroda, ahmedabad. i am not setisfied after buying inova & serviceing. he will not answer about service related queries, he will not solved my queries, kindly solve my service related problem, other wisei will go to the consumer court. kindly reply early as possible....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Toyota — Vehicle no gj-11-ab-6408 service complaint

 new novelty on Jul 4, 2016
R. Sir
I have service vehicle in infinium Toyota -Rajkot-Gujrata But.

I have Not satisfied your service because

1. After service vehicle received 22 days instead of 12 days
2. Rs 73437 Piad Service & Others Bills but Vehicle Condition as same as
Old Condition
3. Service response was very Bed
4. Service Name Chirag Vachani have not reponse us.


From New Novelty Furniture - Junagadh-Guajrat...
Complaint comments  Read comments [1]Complaint category Other

Toyota — Steering box

 Jfr on Jul 2, 2016
My name is C. Jijy. I bought Innova in December2012. The vehicle was fine until 40, 000 kms service. But I encountered a tight steering wheel after I took delivery of my vehicle from Annamalais Toyota, Tirunelveli. I went to the showroom for more than four times, but they did not clear the niggle and suggested to change the tyres instead. So I spent more than Rs.16000/- to change all the tyres. It was ok for the time being and again the same problem and an extra wobbling of steering wheel above the speed of 80 kms started after I took the vehicle after 50, 000 kms service. Again the same thing repeated,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Poor Servicing and Customer Care

 Muruka Kumar on Jun 23, 2016
Please note that I have given my Toyota Fortuner (Reg No. AP31CU9485) for routine servicing and attending some minor complaints at Leela Krishna Toyota Service Centre at Visakhapatnam. The vehicle was given on 17 June 2016 at 1800LT. Had to wait for two hours for consulting a Service Assistant. Self was informed that the vehicle will be ready only on 18th evening. On 18th at 1903 LT self received a call saying that the vehicle is ready but since it was too late I had asked them to take delivery on 19th and SA confirmed that Sunday is a working Day. I reached the service station with my 7 year old...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota — Services Rajendra Toyota Gorakhpur

 Shitla Patel on Jun 24, 2016
They are telling us bumfer guard & other loos nut bolt checkig is not our duty during servicing.he advise me it should be done by outside mechanic in the market. The service incharge was want to saticefy by orgument to us not by work .Work and conduct was un sattisfactory.Our vehicle serviced by Rajendra toyta.Gorakhpur on dated 18/06/2016. Kindly suggest me they are right or wrong ?.our vehicle no UP51AA7111 THANKS WITH REGARDS....
Complaint comments  Read comments Complaint category Car Dealers

Toyota — Innova crysta top end model booked on 04-04-2016

 Francis Paulraj on Jun 17, 2016
Dear sir,
I am rani francis booked an innova crysta top end model on 04-04-2016 with booking amount of rs.1, 00, 000.00. With lanson toyata, koimbedu at chenna, the amount was debited to my s/b account.

I am not yet allotted the vehicle. I was informed that some production problem is there in the factory. They are not sure about the date of delivery. Kindly let me know how long it will take to deliver the vehicle for my use. My email id is francispaulraj@ymail.com...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — My car mh 01 by 1799 - very urgent complaint

 azeemk on Jun 16, 2016
My car has been in your premises since 16th june 2016

It was finally available for delivery on 13th june 2016, when my driver came to pick up the car, we discovered that the wiper is not operational. I was advised that there is some part that is damaged and requires to be changed. When we handed over the car the wiper was operational

I hold madhubhan toyota responsible for the damage to the wiper when the car is in your (Care, custody and control) and i want madhubhan toyota to indemnity me.

The damaged part (As i understand) is not available in your...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Unethical behaviour of toyota dealer.

 shashishankar on Jun 14, 2016
Dear sir

In furtherance to may mail dated 13th may 16 duly acknowledge by voc@toyota-kirloskar.Co.In on may 22, 2016 4:11 pm [ref no: te1609641], wish to bring to your kind notice that till now the pre-launch booked vehicle has not been delivered.

Under pre-launch booking, i have booked a innova crysta on 08th april 2016 and made the necessary payment of rs. 1, 00, 000 as pre-launch booking amount in stead of the booking amount displayed on toyota india website as rs. 40, 000/- only vide hdfc bank cheque no. 000174 dated 08th april 2016 to your dealer m/s toplink toyota,...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — Delay servicing

 Mehboob3 on Jun 7, 2016
I have claimed toyota add on insurance claimed on 27-05-2016 at guwahati dealer. My complain no is clm30042239/021487. However till date my car has not delivered to me. Therefore i am facing very much inconveniences. I am not happy with your dealer service. So, please take necessary action regarding the matter. My vehicle no. Is as-02-p-6714, vehicle model name : toyota etios vxm...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — Complaint regarding the dealings at service centre

 Santhosh KumaR TS on Jun 4, 2016
I, Santhosh, would like to intimate you my grievance about the intolerant service offered to me at the Enchakkal service cent headed by Mr.Sarath ST. Today dated July 4, I reached the spot at 2:10, 10 min tarry and they made me wait for complete 3.5 hours till 5:30 without even offering me a tea or coffee.Moreover there isn't a single restaurant for refreshment.As a customer your hopeless service frustrated me tremendously. Apart from all these, the thing that engrossed me into mere vexation was my car was not even washed.On the other hand, the people who came after me had their car washed.Your...
Complaint comments  Read comments [1]Complaint category Car Dealers

Toyota — Regarding your vehicle Innova bearing registration no. CG04H4455

 Bodhisatva Ghosh on Jun 2, 2016
Dear sir/madam

Our vehicle innova bearing registration no. Cg04h4455 was sent to akshay toyota, raipur on 21.05.2016, we have approved the estimate invoice on 24.05.2016.

Since then we have not received any feedback regarding the same. We have made several follow ups and called mr. Dey @ 9755042416. Who never bothers to pick our calls. Today after 11 days ms. Priya pandey called and says that we need your consent again as we have not been able to arrange the spare parts till date.

This is the worst kind of customer service that we have ever expected...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

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