Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
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514
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
31
15

Phone:

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
514
Pending
0
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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Toyota Customer Care related pictures (51)

Toyota Complaints & Reviews

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Toyota — Delay in delivery of car after servicing

 Narendra Ram on Dec 7, 2016
Respected sir
My name is Narendra Ram, Having a Etios Petrol car JH05AY/9706. I have given this car in Service Cenre of Bebbco Toyota showroom Jamshedpur on 11/11/2016. The problem inccured in this car is clate palte and some denting and painting of front and back bumper. This car comes under add on policy of ICICI LOMBARD also

Sir I need this vehicle get ready as soon as possible . they are expanding date since last 10 days.

if this service is so poor how customer can expect the vehicle in time?

Thanking you
Narendra Ram
8986881198...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Toyota — Not satisfy with service given

 yed on Dec 3, 2016
I am the owner of toyota vios car. came to service my car at 40, 000 mileage. the guy who attend to me gave me list of what should be done for 40, 000 mileage. my car start to service and i sat to watch what is done. i noticed no alignment is done on my car. when i approach the guy and ask him why no alignment is done he told me that i didn't want the alignment done. now what is the point of servicing a car when no alignment is done. he keep on insisting that i told him i do not want alignment done. all these while when i sent my car for service i don't watch them service it. today i did
i...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Steering wheel vibration at about 100 km speed

 Jose Thottippattu on Dec 3, 2016
I own an innova with registration number KL07CC1151. I purchased the vehicle 2 years back and found few months back that at about 100km speed the steering wheel vibrates at unacceptable limit. I had infirmed toyota service center at nippon toyota nettur about this issue in October called 2016 at 20000km service. I was told that this could not be checked by them due to inability to drive at that speed. After my drive to bangalore and back to kochi early November I called up the toll free number and I was told that I would be contacted soon. Even after more than a week no information from Toyota....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Charges levied by Shinrai for servicing Fortuner

 H J Mehta on Nov 26, 2016
My Fortuner MH01 BG 2937 was given for servicing at Shinrai's service outlet in Mumbai and I was surprised by the charges they levied. They charged me Rs 15, 000 which will last for 10, 000 kms. This is very unusual for a Toyoto car.

There was nothing given to me in writing and very difficult to believe the service departments observation on the car and the cost incurred.

There is no transparency in the charges and there are no standard charges that are applicable. On enquiring about the services, I have not got proper guidance from the dealer....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — No service satisfaction

 Snehalata Mohanty on Nov 24, 2016
Sir i have an innova bearing reg. Or 02 ba 2331. I serviced my innova for 1, 60, 000 kms on this sunday. I have given complaints for leakage of coolant and my head light malfunction. They told me they checked all and given the vehicle to me and a make a bill of 13, 000.in which they include coolant and headlight bulb. But on monday when i started my innova and i came to my office in the middle of the road all coolant drained out. And when i call the service head they are telling what we will do. You can check my service details all my service have been done in toyota. I have never given my innova...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Extended warranty

 kamal1093 on Nov 13, 2016
Hello this is kamal kumar singh staying in delhi i have a toyota liva car bought from delhi motinagar's showroom n i've taken extended warranty (Protection plan) also from there but on 11th of november 2016 i was going lucknow by same car. My car had breakdown then i go toyota workshop in lucknow they are saying the engine needs work and that warranty is not applicable in lucknow workshop bcoz that warranty has been done by the showroom that is valid in their workshop only not in any other toyota workshop. Now just i wanted to know how it's possible when i'm purchasing toyota product so that is...
Complaint comments  Read comments [1]Complaint category Car Dealers

Toyota — Weak safety mechanisms in Toyota Innova

 Hareesh Prabhu on Nov 9, 2016
I WAS an owner of a Toyota Innova and 2 weeks ago, my Innova was stolen. It was parked right infront of my house and when I complain to the police, I get to know that stealing Innova is common. When I google about it, I get to see many complaints related to Innova's being stolen across the country. I am sure Toyota also knows about it. Why has not Toyota warned its customers about the lack of safety measures in Innova ? Why have Toyota not implemented any safety mechanisms in Innova?...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota — Front portion and right door damage claim

 eumapathy on Nov 8, 2016
My car got an accidental hit at the gate of my house and for the same I left my car in Lanson Toyota Pallikaranai on 12.10.2016 by 2.30pm. After 2 days I have been informed that Insurance is approved for certain parts and certain parts are not approved yet. I had a conversation with the insurance personnel as adviced by Toyota representative and got approved for the same for which was not approved. In the mean time i had received the call from service centre saying that your car is ready for delivery on 20.10.2016. Then i explained to the toyota representative about my conversation had with the...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Etios up15bt 2206

 friends travels on Nov 7, 2016
Sir,
I have shown my Toyota etios 2012 to authorised workshop in Partapur, Meerut.
It was showing problem of "Starting Late", the mechanics there ask me to open half engine of the car, they changed all 4 pistons of the car, gaskit, clutch, estimating Rs. 80, 000.
now they are saying that the same problem is continued, Common Rail has to changed, costing Rs. 50, 000 more
If the problem was due to common rail, why do they priorly make fool of me and spent Rs. 80, 000.
this is a big burgling the are doing,
Grand Toyota, Meerut.
Advisor: Mr. Hari Shankar....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Toyota — Irresponsible during vehicle delivery after service and improper technical assistance by service advisor

 shah manish chandrakant on Nov 5, 2016
Dear manager,
today i had given my toyota etios petrol car GJ06 EQ-368 to NArmada toyota, makarpura, vadodara. because of clutch problem and service advisor told to replace the clutch plate. i had recently last year replaced my clutch plate in 2015 at @ 71000 km. and today its @ 74000 km, is it the toyota is giving such a clutch plate that gets damages in 4000 km. than i have to purchase dozen numbers of clutch plates for future running my car for @ more 50000 km. service advisor was trying to explain that the clutch plates may get damaged and has to replaced @ 3000 km also. is it really...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Life threatening malware from Toyota

 rajanbohra on Nov 4, 2016
Dear manager

Please note that with Gods grace we are all safe and alive

Could not ever imagine that my Fortuner lost the studs while running smoothly on NH 48

It happened yesterday while coming back to mumbai from my short diwali vacation trip to dahanu

How could this ever happen

I have never heard or seen this in my entire driving life of 22 years that the studs are gone

I have attached the pics

Half the day was fine and my family was coming back to mumbai
from dahanu

We...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota — Life threatening malware by Toyota

 rajanbohra on Nov 3, 2016
Dear manager

Please note that with Gods grace we are all safe and alive

Could not ever imagine that my Fortuner lost the studs while running smoothly on NH 48

It happened yesterday while coming back to mumbai from my short diwali vacation trip to dahanu

How could this ever happen

I have never heard or seen this in my entire driving life of 22 years that the studs are gone

I have attached the pics

Half the day was fine and my family was coming back to mumbai
from dahanu

We...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Uttam toyota noida: worst service center

 bansalanuj24 on Oct 29, 2016
Hi team,

I have sent my toyota etios liva (ka51 me 0670) to uttam toyota noida on 20 october 2016 for regular servicing of the vehicle. at that time my car was working fine from all the aspects. i received my car back post servicing on 20 october 2016's evening.

Next day i came to know that my ac is not working, i called up at uttam toyota and from there one executive visited my place to check the issue. he reported that the ac's gas has been leaked.

Even in the evening my car got stopped on the road and has to call someone for towing it till my house....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Service of budha toyta, gaya

 saketgaya on Oct 26, 2016
My carnobr ow9444. Toyota liva got accident and car was submitted with your gaya office on
24/9/2016 the car was insured withunited india ins co through budha tyota. Gaya. Premium charges
Was more than market rate

Urvoyor surveyed the loss and estimate was prepared and approved by ins.co
The car was repaired by 17/10/16, but it was not delvered till the date they
Receive payment. From 17/10/16 everyday we were contacting the co, for
Delievry of car but it was denied. Today it has been delivered after we
Paid about 5700/- cash to them, in...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — No rights to choose a dealer of my choice

 v12tdi on Oct 25, 2016
I have booked a new Innova Crysta from Amana Toyota dealership in Kannur-Kerala state on 19th October 2016 by paying an initial booking amount of Rs.2Lakhs.

The sales executive said he will provide the delivery date soon. And the next day he called me up and said that there was 1 car available which had been previously booked by another customer and since that customer haven't paid the initial amount of the car, he could allot that car to me provided all my loan formalities are completed .I applied for loan through Toyota Financial Services on Friday 21st October and by Saturday 1:00pm...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — So bad denting painting job

 jatindercom on Oct 22, 2016
I have toyota innova car 2013, i have paid for full insurance with add on package mean bumper to bumper from iffco tokio, i have an minor accident with tree.my car damage from left upper roof, side front back door, front bumper, bonat, windshield, supervisor says that they change all the damage parts, but only uper back pillar replace, they do so bad denting painting...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Clutch plate wear out

 amit2141 on Oct 15, 2016
Sir,
Myself amit kumar singh...using toyota etios liva_ GD model since march 2015... Registration number HR26CN4705...till date car run 30000km...

At the time of service at 20000 km... My car is fully go through your quality checks... But in this service my car alignment and wheel balancing done with charges. But with in 2000 km my car steering worked at some angle for straight drive...how's is this possible...if all quality checks are completed...

Then I again visit your service centre MGF Toyota centre gurgaon for this problem...they again rectified the same...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Complaint in favour of 36 toyota faridabad

 Rahul1179 on Oct 7, 2016
I have submitted my car toyotainnova for 80000 service a call comes from company that ur tapit cover cracks I told 36 Toyota person tapit cover cracks after accident or it is the product mistake, my car got accident 3yr before they changed my tapir cover due to negligence in insurance checking and changing that part even from three years I got changed my chasis even they not registered my chases no, and now after they changed tapit cover car vibrates like tractor and in bad condition and now they said the default is due to injector and u have to bear it when I send my car for service no vibration...
Complaint comments  Read comments [1]Complaint category Business & Finances

Toyota — Excessive delay in providing service and updating about car status

 loveleena on Oct 5, 2016
I deposited my car on 15 Sept. 2016 against claim for a minor accident causing damage of side mirror, right side doors and bumper etc. Mr. Subhash, body shop manager at 36 Toyota had been given my case . As I had contacted Mr. Ankur body shop manager and Mr. Teetu, Team leader there for the same previously since I knew him during the service of my car a month back. Unfortunately I have been misguided for the repair of my car by the concerned staff. There was some issue related to the approval of my car for insurance which took almost a week. This is to apprise you that none of the members responsibly...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Repair of my etios livable at jamshedpur

 Ranjan Kumar Pani on Oct 5, 2016
My Etios Liva car is lying since one month for repair in Toyota service centre, Jamshedpur, TATA. I am a doctor at nearby town Chakradharpur and now having difficulty without any vehicle for such a prolonged period. The service centre people are telling come after one week, spare parts have not reached using, etc.etc.Kindly look into the matter. I feel being harassed by the service centre which is creating a negative impact on me and my friends. Kindly take steps for an early solution.Thanks.
Dr.R. K.Pani
Vehicle no-OR 14 X 7500...
Complaint comments  Read comments Complaint category Car Service Centers

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