Toyota Customer Care

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Tollfree:
1 800 425 0001
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Phone:
+91 80 6629 3001
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Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx
Satisfactory Rating
1%
Complaints
419
Responses
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Toyota related photos (39)

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Toyota Customer Care related pictures (39)

Toyota Complaints & Reviews

Toyota — Innova car ke engine mai problem?

 Mohammad Meraj Uddin on Jan 31, 2016
Mere innova car ke engine mai se sound aane lagi hai
plz mujhe koi upaye btaen. kii main apna engine kaise change karwa sakta hun ? Maine apni car March 2012 main rajendra Toyota andawa Allahabad ( u.p.) se liya tha Maine delar ko dikhya tow 2, 50000/ lacs ka bill bata diya.
plz meri help Karen.
Mohammad meraj uddin Allahabad mobile no.08564030506...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Not satisfied with the resolution provided and low quality product

 Gursant Mavi on Jan 18, 2016
I am facing the huge noise concern from dashboard. i have visited pioneer toyota so many times for this issue and even after dashboard replacement still facing the same noise issue. I am feeling that i am driving a 5 year old car. I need to know the root cause of this noise issue. I need that issue to be fixed or complete car replacement. and i don't want to visit service centre again and again for the harassment. Every time i get the reply form toyota that the issue has been resolved and noise will not come again but after couple of days same problem aeries. my car number is CH01 BA 7306. Hopefully...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota U Trust — Cheating on second hand car selling

 Suriyas_25 on Jan 9, 2016
I have purchased used card form toyota u trust 31st Dec 2016 with in a week so much problem identified which now they not arranging to take responsibility, how come they got the certificate for used car to sell I want the support for all below reported problem part to be replace by toyota u trust cost. why I have to pay when this is there technical team mistake and sale manage and sale excutive From: "PAINSURANCE" Date: Jan 8, 2016 9:29 AM Subject: Estimation for service repairs of honda city To: Cc: Dear sir, these are the parts need to be replace 1)steering ball...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — Pathetic Plastic rear seat locks

 Parvinderjit Singh on Dec 31, 2015
I own a toyota etios (model2011) petrol. I bought this vehicle relying on the brand name over other car manufacturers and going against my friends' suggestions. I am really dissatisfied and frustrated as yesterday the rear seat locks just broke and the rear seat would not fit the car now. When i went to toyota mohali to get it fixed (i was even ready to pay the expenses for replacement) i was told that the only way to get this situation fixed was to buy a new rear seat which costs more than 8000 Rs. Why should i pay such an amount because the company supplied such a inferior quality of plastic for...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — My innova car

 vimalkumarsrivastava on Dec 25, 2015
Dear Sir, My complaint no is TCM 1215265196, My vehicle No UP 34 L 2491.Till complaint is no solved.my car colors is change without my permission by commercial Toyota Jabalpur (MP)and part change, i pay 2.52lacs .Sorry to say i am taking legal action against innova company in india because no one is solve issues vimal kumar 08698627100 25/12/2015...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Toyota etios vx 2011 model

 rvenugop on Dec 8, 2015
Dear Head of Customer Relations, I am Janakiraman. I am a customer of Toyota. I am currently owning and using Toyota Etios Sedan. The vehicle registration number is KA51 MB 3493. The vehicle had travelled only 40000 Kilometers so far using the car. I am so far one of the net promoters of Toyota and even planned to purchase higher versions but extremely disappointed with the current situation which is challenging my relationship with Toyota. I would like to seek your attention and assistance to resolve a terrible situation I am going through with Toyota vehicle and the dealer. Context: I...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Etios cross

 pankaj patva on Dec 8, 2015
I have purchased Etios Cross on 28th january-2015 From Infinium Toyota Rajkot. My car chassis number: mbjk49bp500069316 And RTO number is GJ3-HK-0108. I have complaint regarding inertial dust And AC cooling many times but not any proper solution by delear (Infinium Toyota Rajkot- service team) i am literally tired from your service. So please provide me some proper solution As soon as posible. i have never expected such kind of poor service from company like toyoto if this kind of services provided by you so i will never ever suggest any one to by toyoto cars due to i face worth service ever I...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Nandi Toyota — World no 1 fraud service center

 tomvinothkumar on Dec 5, 2015
City : nandi toyota service, bommanahalli, bangalore.

Hello,

Nandi toyota marketing people called me and they explained me about some offers for car service only for few customer.

1. 30% discount on labour charges.
2. 5% discount on part charges.
3. Free water wash and shampoo wash.
4. 25 point checkup. Etc.,

As per bill i paid

Bill amount for labour : rs 6363.66
Bill amount is for part : rs 6853.41 — total : rs 13217.07 — they have provided discount :rs 986.07 — i do not...
Complaint comments  Read comments [3]Complaint category Car Service Centers

Toyota — Toyota headlight issue

 sendhil nadaraj on Dec 2, 2015
Dear Toyota team, I bought a new Toyota Innova Top end around 3 months back. PYO1CH 0003 in Pondicherry. From date of Purchase Head lights was not at all functioning well and also I have complaint many times to Lanson Toyota in Pondicherry and Chennai . But no use. Due to that I met an accident last week and also my Innova was in service centre. I need a real solutions and in case of any risk on this again Toyota was liable legally. Make it serious Mob : 09994472454 / 09655889988 sendhilnadaraj@gmail.com...
Complaint comments  Read comments Complaint category Car Service Centers

Harsha Toyota — Poor reception at showroom on 6-11-15 at 10 - 30am

 MANOHAR BADUR on Nov 6, 2015
After getting prior appointment from Mr Suresh working at above said centre, my driver went to showroom for purchase of new tyre.But Mr B choosen one model the same thing was insisted by Mr A also.My driver asked for same brand existing with 3 tyres.suddenly Mr B with high pitch voice said Mr A to throw this vehicle outside.The way the people behaved at that movement was not at all acceptable.we all of us hurt& insulted by this act.
Vehicle :TOYOTA INNOVA
AP 03 BH 5872

With regards
Dr B Manohar
professor of pediatrics
Govt.Sri venkateswara Medical...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Service Related

 Udit Kr Goyal on Oct 9, 2015
To, Concerned Authority, Toyota Kirloskar Motors. Dear Sir, My self Udit Goyal and i am from Rampur u.p I have Toyota Innova with the registration No. UP 22 X 5604 purchased on 20/10/2014 from Commertial Toyota Rampur Road Bareilly UP I sent my car to Commercial toyota rampur road Moradabad For Third ServiceOn Dated 08/10/2015 After Paid Bill Of This Service I Found Very Poor Washing Of My Car. Complaint To Cust Relation Officer Miss Akansha & Also Complaint To Your Cust Care Toll Free No But Nobady Responce Me Apart from that their service is so poor and people are very...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota Kirloskar Motor Pvt Ltd — Complaint against Toyota

 anupamlaldas on Sep 29, 2015
Date: 29.09.2015 LEGAL NOTICE i. Toyota Motor Corporation, Head Office 1 Toyota-Cho, Toyota City, Aichi Prefecture 471-8571, Japan. ii. Toyota Kirloskar Motor Pvt Ltd (Corporate Office) No.24, 10th Floor, Canberra Block, Vittal Mallya Road, Bangalore, Karnataka– 560001. iii. Galaxy Toyota, 69/1-A, Najafgarh Road, Moti Nagar Crossing, New Delhi-110015 iv. Galaxy Toyota, 137, 138, Bhisham Pitamah Marg, Arjun Nagar, Kotla Mubarakpur, New Delhi-110033 v. Galaxy Toyota, B-23, Okhla Industrial Area Phase - 1 New Delhi-110020 LEGAL NOTICE UNDER SECTION 28A OF THE...
Complaint comments  Read comments Complaint category Car Service Centers

Lanson Toyota - Pallikaranai — Failure to extend warranty to powere steering to my vehicle

 balamurugane on Sep 21, 2015
I bought Toyota Innova during January 2013, my vehicle met with an accident during may 2013, the same was atended by Lanson toyota - Vellore branch, therafter during January 2015 it was informed by the service engineer saying that the power steering is rusted. i asked to attend the same as it is within warranty period, they refused saying that, Under section 9 pf the warranty manual at page no 489 it cont be attended.
i saw page no 489 it refers to contact the place i have taken delivery of the vehicle. it is pertinent to mention that, the delivery dealer, the garage attended after the accident...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — About tires

 Furquan iqbal on Sep 18, 2015
Sir
I have Toyota innova top model purchase last year and i have also old model innova which i have purchased in 2006 but i think i had done a mistake that again i cosider for your innova model vehicle cost is just double and the quality of product become very poor as we know Toyota is a world renouned company but ur quality in India going poor to poor day by day I make a complain in showroom for good year tyre 1 month ago but there is no any answer from good year company please Sir dont use this type of 3rd class quality product in Toyota brand after all we are paying for it first u deliver...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — No response and poor service by toyota

 Arpit on Sep 6, 2015
Dear Toyota Team, I am a new toyota customer and proud owner of the new Toyota Etios from Nov 14.. I have purchased the vehicle from your esteemed dealer ship Toplink Motors Pvt Limited, Ranchi, in Nov 14 Please find below my vehicle details for your ready reference. Vehicle Number : JH01BM1768 VIn Number : MBJB29BT900092023 Date of Registration : 31 Dec 14 Vehicle Model : Toyota Etios Vx I have done my first service on 09/12/2014 in your dealer Shinrai Toyota Service Center at Cotton Green Station, Mumbai. Later I have been transferred to Visakhapatnam on official purpose. On...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Low milage

 toll on Sep 4, 2015
I have purchased a new toyota ethos car white in September2014 from globe toyota mohali .while selling the car dealer told me that mileage is 20 plus KMPL but vehicle is giving14KMPL appx I am getting problem since first day.this is very unsetsfactry to me.Please take this as serious note and do whatever best to be done awaiting response in my favour.
REGARDS
JOGINDER SINGH
9417117481...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Poor and Delay in Service/repair

 shivkumargk on Aug 21, 2015
I had sent my Toyota Fortuner for repair at your Hubli Service centre Shodha Toyota after a minor accident. The service centre promised a delivery date of 14 August 2015. However, till date the vehicle is not repaired and I was facing huge financial losses as My job requires me to travel a lot. The company is neither providing me a replacement vehicle nor they are compensating me for the expenses I have to bear from my pocket. I request you to look into this matter on a serious note and contact me on urgent basis. My contact number is 9448119303/9448287848(Sukumaran). My vehicle number is KA 34-n-5022. I...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Safety air bag

 piyer on Aug 20, 2015
We have purchased Innova Car modelKUN04R-GKMNYX during May, 2012. Now have noticed a problemof continuous illumination of airbag indicator. We took the vehicle to To Lanson Toyota India, Pondicherry for its rectification. Now they saying that the sensor Assmy of Airbag to be replaced with a cost Rs. 33, 600/- plus labour charges. Our compliant is that normally such safety equipment will not tear out/damed normal usage. It should be manifacture defect and it should be replaced free of cost. In this connection have seen a report in Car Blog India regarding faulty airbags on Toyota Innovawhich they...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Infinium Toyota, Ahmedabad (Sg Road) — Negligence of Service Advisor

 dpk.sinh on Jul 21, 2015
Dear Sir,
I would like inform towards a genuine problem i have
faced in this service center. My car was been hit from front by some
unknown vehicle besides road parking. Immediately i visited service
center (Infinium Toyota, Ahmedabad) to know about expenditure. They have
allotted me a service adviser who have drove my car and given estimation
for the same(approx 14000 rs.), but they have not explained me that vehicle radiator is damaged and coolent is leaked and it is not in the condition to drive. After that i left service center after issuing a...
Complaint comments  Read comments Complaint category Car Service Centers

Infinium Toyota, Ahmedabad — Giving High Repair Cost Even after their Fault

 dpk.sinh on Jul 16, 2015
Dear Sir, I would like to draw your attention towards a genuine problem i have faced in this service center. My car was been hit from front by some unknown vehicle besides road parking. Immediately i visited service center (Infinium Toyota, Ahmedabad) to know about expenditure. They have allotted me a service adviser who have drove my car and given estimation for the same, but they have not explained me that vehicle radiator is damaged and coolent is leaked. After that i left service center after issuing a valid gate pass by them. After few hours i was supposed to move at out of station and...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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