Toyota — Irresponsible during vehicle delivery after service and improper technical assistance by service advisor

Address:	Vadodara, Gujarat
Website:	www.toyotabharat.com

Dear manager,
today i had given my toyota etios petrol car GJ06 EQ-368 to NArmada toyota, makarpura, vadodara. because of clutch problem and service advisor told to replace the clutch plate. i had recently last year replaced my clutch plate in 2015 at @ 71000 km. and today its @ 74000 km, is it the toyota is giving such a clutch plate that gets damages in 4000 km. than i have to purchase dozen numbers of clutch plates for future running my car for @ more 50000 km. service advisor was trying to explain that the clutch plates may get damaged and has to replaced @ 3000 km also. is it really the Q- qulaity parts given by Toyota. is it possible that i have driven my car for first 70000 km. and after that clutch plate gets damaged which is understandable and the replaced new clutch plate gets damaged in next 4000 km. while the driving person is same and the driving pattern is same for the total 74000 km. this is absolutely rediculous and very difficult to accept.
also i had a very bad experience in last 2 services i had done with narmada toyota. the car is never been checked for final inspection at time of delivery. and when we receive our vehicle and moving back to our home we get to know that the cleaning has been not done on dash board, steering wheel etc. even though last time my battery got totally off on the after i received my car. and i have to take my car with help of some external battery and it took almost my 2 and half hours. and additionaly got harrased. such things are not acceptable and presumed from toyota company.
waiting for the hope so favaourable reply and also waiting if you can give the clutch plates in bulk so that i can purchase it at low rates. as i m retaining my car for next 2 years .

thanks & regards
Manish shah
Director

Vishvakarma Consultancy Services Pvt. Ltd

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