Toyota — My new Toyota Crysta WB08C 0304

Address:

700064

I bought one Toyota Crysta 2.8zx AT 7 str, alloy wheel and pearl white in colour
which I took from SAINI TOYOTA, NH-6, Howrah, West Bengal on 26th July 2016.
On 1st August night I went out with new car in and around New Town, Kolkata and about 9 pm while I was driving the front right side wheel fall in a small pit whole of about 8" dia.
Instantly I saw the tyre was absolutely flat and managed to change it with the reserve tyre and noticed the tyre rim distorted in particular area with visible crack.
I dumped the car Saini Toyota showroom and request you to look into its sfety aspect and its replacement form your side .At the same time you have to assure me about its quality and safety. For last 6 years I am using Toyota Innova an d I have never faced this sort of horrible situation though this car is with ordinary tyre.

Waiting for your quick response.