Toyota — Pathetic Plastic rear seat locks

Address:	110075
Website:	www.toyotabharat.com

I own a toyota etios (model2011) petrol. I bought this vehicle relying on the brand name over other car manufacturers and going against my friends' suggestions. I am really dissatisfied and frustrated as yesterday the rear seat locks just broke and the rear seat would not fit the car now. When i went to toyota mohali to get it fixed (i was even ready to pay the expenses for replacement) i was told that the only way to get this situation fixed was to buy a new rear seat which costs more than 8000 Rs. Why should i pay such an amount because the company supplied such a inferior quality of plastic for the seat lock. It is really basic and this was really not expected out of a company like toyota. I was planning to buy another toyota in january however, if this is the kind of parts and service, I would refrain myself and my friends from buying toyota again.