Toyota — Toyota corolla damaged at service center (dsk toyota, pune)

Address:

Pune, Maharashtra, 411027

I am a toyota customer for 8 years however when in last 1 months i realized that toyota india is completely a different comp than toyota global. My question to mr shekar viswanathan (Ceo toyota india) is do you ever read to tqm or aware of the term "quality".
It is been 1 month, my car is with dsk toyota. The dashboard and cd player is damaged by the service center however there is no resolution provided to me so far. I am not even sure whether the car is even father damaged. During last 1 month i have registered at least 20 complaint, called up toyota customer care for 30 times, every time they promised me that someone sr from toyota will call me and will help me to resolve the issue, so far i have not received any call from them or any resolution. After being a loyal customer of toyota for 8 years where i spent at least 5 lacs rs just for service of the car, i never expect such response from toyota.

Last compliant no : tcm[protected]

Think twice bofore you purchase any toyota vehicle