Toyota — Uttam toyota noida: worst service center

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.uttamtoyota.com

Hi team,

I have sent my toyota etios liva (ka51 me 0670) to uttam toyota noida on 20 october 2016 for regular servicing of the vehicle. at that time my car was working fine from all the aspects. i received my car back post servicing on 20 october 2016's evening.

Next day i came to know that my ac is not working, i called up at uttam toyota and from there one executive visited my place to check the issue. he reported that the ac's gas has been leaked.

Even in the evening my car got stopped on the road and has to call someone for towing it till my house. however it started in the mid way.

On 22 october, the car was again taken to the service center, where after doing the checkup they reported the leakage in the ac coil. they also asked me to bear the cost of rs 10, 000 for repairing the ac coil.

I had sent my car for service in perfect shape and condition (including ac). damage to the ac coil has happened while servicing, so why should i be liable for it and paying for it.

This is not the first time, i had bad experience with uttam toyota. there has always been issues with the servicing standards of the center. but this time it has crossed all the limits making me raise the grievance.

I hope this complaint will be taken seriously and i will be compensated for my damages and inconvenience.

Details of the relationship person:

Mr. harmeet singh (sa code 1314174)
And his manager mr. joginder