Trackon Couriers — Consignment lost due to carelessness.

Address:

New Delhi, Delhi

My friend had sent an important consignment to me from Ludhiana (Punjab) to Bangalore. The courier was sent on[protected]. Today is[protected], and I have still not received my courier and there is no update on my tracking status. AWB No. is[protected]. I tried calling all customer care numbers and directly contacted the Delhi office but no one is taking responsibility and is just hanging up the call. My contact number is [protected]. I am going to file both a consumer complaint and a police case against the company.