Trackon Couriers — Delivery of consignment

Address:

New Delhi, Delhi, 110011

Dear Sir, I had sent a courier on 07/11/2015 via Consignment number:[protected] from Sonipat Haryana. The recipient’s name was Mr Ashok Purvaha, and the address was B – 250, Malwa singh Block, Asian games village Hauz Khaz. New Delhi. 110049. The internet shows that the consignment is delivered but the recipient has told me that it is not delivered. Please help me in tracing the consignment.