Trackon Couriers — Excessive delay in the delivery and no response

Address:	Bidar, Karnataka, 585401
Website:	www.trackoncouriers.com

A very important letter of mine containing important bills was sent via Trackon courier Pvt Ltd (tracking no. [protected]) to me in Bidar-585401(Karnataka) from Kasuali on 01 Oct 16, which I needed urgently. As per the website's tracking system it has reached Bidar on 05 Oct.

But till now (13 Oct) I have neither received the letter nor have they ever tried contacting me, ever since I am constantly trying to contact them but they either cut the phone calls or they would talk in wired language and won't reply to anything. I don't have their address, otherwise I would have gone there. Even after asking many a times they haven't told me there office address.

Once when I asked them they are saying data on website is incorrect because they don't have any letter.

Because of this poor, pathetic service by courier company I am losing lot of money.

I request the consumer court to take harsh action against this courier company at the earliest so as not to waste time and money of the costumer and provide mental stress.