[Resolved]  Trackon Couriers — NON DELIVERY OF COURIER AND TERRIBLE RESPONSE

Address:

Jaipur, Rajasthan

I ROHIT BAJAJ RESIDENT OF JAIPUR HAD COURIERED SOME IMPORTANT AND URGENT BOOKS TO MY FRIEND CHANDAN PATNI WHO IS A CHARTERED ACCOUNTANT AND NEEDED THE BOOKS IMMEDIATELY. I HAD COURIERED IT THROUGH TRACKON COURIERS PRIVATE LIMITED WITH TRACKING NO.[protected] ON 22 SEPT 2014 AND PAID THE PERSON 280 RS WHICH WAS VERY HIGH AS COMPARED TO THE MARKET BUT I HAD PAID HIM BECAUSE I WANTED URGENT DELIVERY.TILL DATE THAT IS TILL 30 SEPTEMBER 2014 THERE IS NO UPDATE ABOUT THE PARCEL AND IT HAS NOT BEEN DELIVERED.THE PARCEL HAD EXPENSIVE BOOKS.AND ON CALLING ON 25TH SEPT 2014 ON THIS NO.[protected] WHICH HAS BEEN ON THEIR WEBSITE AS GUWAHATI OFFICE SOME LADY HAD PICKED UP THE CALL AND ON REQUESTING SHE SAID IL DELIVER THE COURIER TODAY ITSELF.BUT NO ONE DID.THEN I AND MY FRIEND KEPT CALLING GUWAHATI OFFICE AGAIN AND AGAIN AS THEY HAD REVIVED THE PARCEL ON 24TH ITSELF AS THEY TOLD US.ON REPEATED CALLING THEY ARE MAKING DIFFERENT EXCUSES FOR DIFFERENT DAYS.MOREOVER THEIR SITE DOES NOT GET UPDATED IN MONTHS.FROM PAST 5 DAYS THEY HAVE NOT UPDATED THE STATUS OF THE COURIER.I COULD HAVE SENT IT THROUGH BOOK MAIL BY THE POST OFFICE AS WELL WHICH WOULDNT HAVE COSTED ME MORE THAN 50 RS AND THAT TOO WOULD HAD BEEN DELIVERED IN 5 DAYS MAXIMUM.THESE PEOPLE ARE CHEATERS AND THEIR LICENSE SHALL BE CANCELLED. I NOT ONLY WANT THE BOOKS TO BE DELIVERED TOMMOROW BUT ALSO WANT TO HAVE MY FULL MONEY BACK.THE PROCESS SHALL BE TRACKED DOWN AND THE GUILTY SHALL BE PUNISHED. ROHIT BAJAJ [protected]