Trackon Couriers — Non-delivery of dak posted on 19.3.2015

Sir, On 19.3.2015 I delivered an envelope containing very important documents to be urgently delivered to the addressee Kavita Lalchandani, Principal, G.J. Advani Law College, Bandra, Mumbai to your agent Manoj, Laxmi Stationers, Agarwal Farm, Mansarovar, Jaipur. At the time of the delivery of the envelope to your said agent Manoj, I was told that Rs. 25/- will be charged and the envelope will be delivered within three days and in case I want to seek urgent and assured delivery on the next day, the charges would be Rs. 50/-. I paid him Rs. 50/- and told your agent in very clear terms that the envelope contains important original documents to be urgently delivered to the addressee next day and in no case, the documents be allowed to be lost, which he accepted. It is very surprising that the said envelope has not been delivered to the addressee till date. I made a complaint to the said agent on 25.3.2015 but he is also not cooperating and avoiding his responsibility. I tried to contact your Jaipur and Delhi office on mobile yesterday i.e. on 26.3.2015, but no one attended even. Addressee Kavita Lalchandani also contacted your Mumbai office several times on 26.3.2015 but did not get any positive response. Please look into the matter urgently and ensure the delivery of the envelope to the addressee without any further delay, else I will have no other choice but to take all legal actions, including civil and criminal prosecution, against the agent Manoj and your company, for which you people will be responsible. The contact no. of the agent Manoj is [protected] and contact no. of the addressee is [protected] and my contact no. is [protected]. The receipt no. of the envelope is[protected] dated 19.3.2015. Please give this complaint top priority. Yours sincerely Pritam Bijlani, Retd. Additional District & Sessions Judge, 6/387, SFS, Agarwal Farm, Jaipur. (Raj) 302020
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Sir,
On 19.3.2015 I delivered an envelope containing very important documents to be urgently delivered to the addressee Kavita Lalchandani, Principal, G.J. Advani Law College, Bandra, Mumbai to your agent Manoj, Laxmi Stationers, Agarwal Farm, Mansarovar, Jaipur. At the time of the delivery of the envelope to your said agent Manoj, I was told that Rs. 25/- will be charged and the envelope will be delivered within three days and in case I want to seek urgent and assured delivery on the next day, the charges would be Rs. 50/-. I paid him Rs. 50/- and told your agent in very clear terms that the envelope contains important original documents to be urgently delivered to the addressee next day and in no case, the documents be allowed to be lost, which he accepted. It is very surprising that the said envelope has not been delivered to the addressee till date. I made a complaint to the said agent on 25.3.2015 but he is also not cooperating and avoiding his responsibility. I tried to contact your Jaipur and Delhi office on mobile yesterday i.e. on 26.3.2015, but no one attended even. Addressee Kavita Lalchandani also contacted your Mumbai office several times on 26.3.2015 but did not get any positive response. Please look into the matter urgently and ensure the delivery of the envelope to the addressee without any further delay, else I will have no other choice but to take all legal actions, including civil and criminal prosecution, against the agent Manoj and your company, for which you people will be responsible. The contact no. of the agent Manoj is [protected] and contact no. of the addressee is [protected] and my contact no. is [protected]. The receipt no. of the envelope is[protected] dated 19.3.2015. Please give this complaint top priority.
Yours sincerely
Pritam Bijlani,
Retd. Additional District & Sessions Judge,
6/387, SFS, Agarwal Farm, Jaipur. (Raj) 302020

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