[Resolved]  Trackon Couriers — Parcel not delivered and claimed to have delivered

Address:

New Delhi, Delhi

Booked parcel from chandigarh on 15th october for destination 29a, friends colony west, nd-65 and yet to receive it. (Tracking id[protected] When i contacted them at their community center office ([protected]) i was informed that they have delivered it at new freinds colony instead of friends colony west to some person named mohan with no identity or mobile no and untraceable (Where as my name is rajiv hooda). And promised to retrieve it back and deliver it to correct address. But to my surprise after following up for next seven days they simply refused to listen to me and said we have already delivered it. They gave me phone no of the delivery person which was fake. The address where they claim to have delivered refuse to have received any such parcel.