Trackon Couriers Pvt. Ltd — Not delivered the parcel by trackon couriers services raipur

Address:	492001
Website:	www.trackoncouriers.com

I have sent a parcel on the date of 08/08/2016 from mohali, to raipur through trackon courier services, to raipur. the tracking id is [protected].in the website (www.trackoncourier.com) of trackon courier, it is showing that the parcel has reached to raipur office (i. e. trackon couriers pvt. limited, house no. 14, near dasara maidan, choubey colony, raipur chhattisgarh) on th date 10/08/2016. i called on 16/08/2016 in this office of which i mentioned the address, the person who received the call said me that we have receive that parcel and they said that they will deliver that parcel on 16/08/2016. but they did not deliver, on 17/08/2016 i again called 5 times but they were not receiving the call, they received the call when i called 6th time and they again said that they will delivery the parcel on 17/082016, but the did not deliver, after that i called in the customer care no of this company but they only written my complain nothing action has been taken by them. today is 19/08/2016, but they did not deliver the parcel yet. please take a action and please help me to deliver my parcel on the right address.