Trackon Couriers — Regarding my parcel

Address:Dehradun, Uttarakhand

I had sent one parcel from dehradun to Bilaspur Himachal AWB No.[protected] dated 27th Dec.2014 but till date it is not delivered neither its status is updated on tracking site, i think it is lost, i talked to customer care and emailed them but they are not responding to the mail also now want my cost of the products which they have lost as soon as possible
Was this information helpful?
No (0)
Yes (0)
Trackon Couriers customer support has been notified about the posted complaint.
Jan 12, 2015
Updated by Ulshee
trackon customer support are not responding to my mails, i just my my cost of the parcel claioming to Rs.3500 refunded as soon as possible
Jan 20, 2015
Updated by Ulshee
Now the customer care of Delhi are saying that they have not received the parcel at all and i should talk to the booking office track on services at Dehradun if they have not received it then why it is showing update on 27th Dec.2014 that is received at delhi, and they are saying that it should have been booked under prime track as they were the garments then whyit was sent through trackon
Complaint comments 

Comments

Now the customer care of Delhi are saying that they have not received the parcel at all and i should talk to the booking office track on services at Dehradun if they have not received it then why it is showing update on 27th Dec.2014 that is received at delhi, and they are saying that it should have been booked under prime track as they were the garments then whyit was sent through trackon

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Trackon Couriers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    3277
    Pending
    0
    Resolved
    415
    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
    View all Trackon Couriers contact information