Tradus — Did not receive the product Mary Barbecue Charcoal Grill, and no info about delivery details

Address:

Hyderabad, Andhra Pradesh

This is regarding my order no# 13454078_01 which has been placed almost one week back, and did not get any info about delivery. I am very disappointed; I never thought the behavior of Tradus, This is very unprofessional, every day I am sending mail and raising compliant in your customer care site, but never got proper response of resolution, always getting like this, .. It will resolve in 1-2 days, but those 1-2 day never comes, This is my mistake that I placed order the product in your wesite tradus.com, I would have done through Flipkart or Amazon and they could send it in 1-3 days definitely, otherwise they will inform before placing the order that it will take delay and will mentioned the number of days will be taken to delivery, so that buyer can think about placing an order. Your professionalization is not up to mark. Please refund my Money Today itself, It is already almost one week.