[Resolved]  Tradus — qualityof flip cover is not good.

Address:

Chennai, Tamil Nadu

I have purchased black flip cover for galaxy grand 2 and i have submitted the complaint mail to [protected]@gmail.com on 27/07/2014. the copy of the complaint is " the flip cover for samsung grand2 supplied vide the order no. 13532568 dt.17/07/2014 by Tirath corporation on 23/07/2014 is found to be defective. the defects are 1) the name SAMSUNG printed on the cover is not fully printed or it is fadded. 2) the top edge of the flip cover pasting is not good. hence the supply is not good. kindly arrange to replace the same. 'the above cover was purchased thinking that the supply will be good and this is the first time i am purchasing materials through online. kindly do the needful. photos are enclosed for your reference." and finally i have received the reply from Tirath corporation on 12/08/2014 is given below: "We are very sorry for this Please contact tradus.com They will refund your full amount and keep this cover with you no need to return us you got your money back Thanking You, untitled Tirath Corporation Online Merchant Ph. +91-[protected], [protected]" then i asked them to guide me for submitting the complaint but so far i have not received any reply from Tirath corp. finally i am submitting the complaints to you. i am feeling that i have made a mistake to buy materials through online. pl help me V.RAMESH, [protected], [protected]@yahoo.com 4 AttachmentsView allDownload all