Trai — fraud in activation of my sim by IDEA CELLULAR LTD.

Address:

New Delhi, Delhi

on 27/04/2015 i got a call from ROHAN from vasant vihar who was an employee of idea asking me to change my current reliance prepaid number into idea postpaid . when i agreed and and submitted my documents on 28/04/2015 for the sim card i was provided a wrong sim card that was not which i required . when i called them to replace my sim they keep on ignoring my request . they were always telling me that that they will replace it sortly but never did so . i called him so many times . on 14/05/2015 he told me to go to the nearest idea store and get my sim . i went to the store next day on 15/05/2015 and collected my sim . i was told there that your number had been activated 15 days before i.e on 30/04/2015 and asked to pay the rental from that day . i didnt had the proper sim card, i had not even a postpaid sim of idea before 15/05 . i got the post paid card on 15/05/2015 and they were asking me to pay the rental from 30/04. this is completely illogical and an act of fraud . they have generated my bill on 20/05/2015 and asking me pay the bill.