[Resolved]  Vrl Logistics — Rude behaviour of VRL Kharghar navi mumbai agent

Address:Mumbai Suburban, Maharashtra

Hi,

I booked ticket through online for January 2nd from Mumbai to Mangalore. When i tried to find out the availability of buses, because of Bharath bandh on January 3rd i called VRL Kharghar navi mumbai agent number 27745200 which is near to my boarding point. The agent was so rude and rough, he does not have patience to listen my words and not ready to give proper contact number also when I tried 3 to 4 times. And he told "We are the service provider only for tickets booked from our office" I didnt get proper response from this agent. I suggest VRL has to take this kind of issues seriously for maintaining good relationship with regular customers. And other customers to not book the ticket with this agent.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VRL Logistics / VRL Group
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    1249
    Pending
    0
    Resolved
    250
    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
    View all VRL Logistics / VRL Group contact information