[Resolved]  Travel Guru — not giving refund against cancellation of hotel room

Address:

Kolkata, West Bengal

I have cancelled one hotel room for Mysore on 5th August 14. Cancellation ID is TGU[protected].Refund amount is 6761.55 Inspite of repeated requests over phone Travelguru are not refunding the amount. Every time when I telephoned they talk for a few seconds and then recorded music starts. Always they are telling that the refund has been given to my bank account. But till today(19.8.14) no refund has been received as I have come to know updating my pass book. I want my refund immediately. I am in urgent need of money.