Travel Khana — Irresponsible on giving refund for improper delivery

Address:Srikakulam, Andhra Pradesh, 532127
Website:www.travelkhana.com/travelkhana/jsp/order.jsp

Order number:674910.
consumer phone number which is registered [protected].
Food ordered at Balharshah station, train Dakshin link (12722) coach S 10
We have ordered food total worth of rs.4135 and we have got food worth of rs.2490 .
Not Received items:
1 veg fried rice - 85/-.
7 roti paneer combo - 875/-.
2 idly plates - 130/-.
3 full veg thaali - 555/-.
Total : 1645/-.
so we have call backed them and ask for the refund what we must get but they are denying it by telling they will call back and still yet they not have given it.
It happened on November 27 and still now i had not got the refund
so please take this into consideration and please provide me a correct solution on this case.
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    Rajam
    Andhra Pradesh
    India
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