[Resolved] Bharat Booking Holidays India — Travel | |||
Bharat booking is the FRAUD travel operator.. Unluckily we came across them and used their so called holiday package services and got our vacations ruined... We got a booking from them for 2 families for 5 nights package in Dalhousie and Dharamshala.. Despite being a complete package from Delhi - Dalhousie - Dharamshal - Delhi with cab throughout the trip, we were left without cab for most of the time and when there was cab it was with arrogant driver... most of our vacation time was spent waiting for cabs and talking to many bharat booking representatives who kept us rolling over different person to get our complaints resolved, which never happened. Despite giving our requirements, they provided hotels with no restaurant and even no basic services like power backup.. In Dharamshala we were given 2 nights stay but on reaching the hotel, they told us they only have 1 night booking.. later bharat booking representatives told us now we have to move to different hotel the next day... despite talking to different staff that it’s not feasible for us with kids to switch hotels for such a short duration they forced us to do that.. moreover all our sightseeing time in Dharamshala was wasted due to waiting for cab for hours and switching hotels... we have to manage the arrange cab by our own... after all this frustration due to no services by bharat booking we were threatened to pay the balance payment.. when we made it clear we won't make any payment until we reach Delhi (as we were afraid of getting stuck without any arrangement to go back to Delhi), they started sending goons who threatened us to make payment or they will not let us go.. Even our kids felt our tension and cried for going back to home... By help of some locals we came to know we could complaint against them at Himachal Tourism Director office.. we did that and the officials really helped us there.. However, when we reached the bus stand to catch our planned Volvo, police came and told us there is complaint against us for non-payment.. But when we told them our whole miserable story with complaint proofs, they understood our problem and allowed us to depart from Dharamshala and assured us of safe departure.. BEWARE OF THIS FRAUD BHARAT BOOKING HOLIDAYS.. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
hi Sir
Thanks For Your Info, Kindly Send Your Complaint Through EMail Or Letter To Below Id Or Address!
they will defiantly take strict action on this issue !
Tourism & Civil Aviation Department
E-mail: [protected]@nic.in ; [protected]@hp.gov.in
Director,
Tourism & Civil Aviation Department,
Block No. 28, SDA Complex,
Kasumpti, Shimla-171009
Ph.:[protected].
Exchange Ph:[protected].
Additional/Joint Director (Administration): Ph:[protected].
Additional Director: Ph:[protected].
Fax:[protected].
E-mail: [protected]@nic.in ; [protected]@hp.gov.in
Website: www.himachaltourism.gov.in
District Tourism Development Offices
Shimla, Phone:[protected]
Mandi, Phone:[protected]
Kullu at Manali, Phone:[protected]
Dharamshala, Phone:[protected]
Chamba, Phone:[protected]
Solan, Phone:[protected]
Inspector (Hotels)
Shimla, Phone:[protected]
Mandi, Phone:[protected]
Kullu at Manali, Phone:[protected]
With Regards
Himachal Helpline
Thanks For Your Info, Kindly Send Your Complaint Through EMail Or Letter To Below Id Or Address!
they will defiantly take strict action on this issue !
Tourism & Civil Aviation Department
E-mail: [protected]@nic.in ; [protected]@hp.gov.in
Director,
Tourism & Civil Aviation Department,
Block No. 28, SDA Complex,
Kasumpti, Shimla-171009
Ph.:[protected].
Exchange Ph:[protected].
Additional/Joint Director (Administration): Ph:[protected].
Additional Director: Ph:[protected].
Fax:[protected].
E-mail: [protected]@nic.in ; [protected]@hp.gov.in
Website: www.himachaltourism.gov.in
District Tourism Development Offices
Shimla, Phone:[protected]
Mandi, Phone:[protected]
Kullu at Manali, Phone:[protected]
Dharamshala, Phone:[protected]
Chamba, Phone:[protected]
Solan, Phone:[protected]
Inspector (Hotels)
Shimla, Phone:[protected]
Mandi, Phone:[protected]
Kullu at Manali, Phone:[protected]
With Regards
Himachal Helpline
18%
Complaints
50
Pending
0
Resolved
9
+91 90 2231 0030
+91 90 2225 1031
2nd Floor, Govind Market, The Mall, Manali, Tamil Nadu, India - 175131
All they can do is make any situation even WORSE than taking care of it and try to improve their mistakes. They NEVER meet commitments and just pass on the bug to different coordinators.
PLEASE BE AWARE OF THIS FRAUD TRAVEL AGENCY.