[Resolved] Travelyaari.com — Refund not credited even after 1 month | |||||
Ticket numbers[protected] and[protected] I booked two tickets with 3 passengers each, for a trip from Kullu to Dehradoon for 30th Oct 2016 . There was no issue in paying the full amount and I was confirmed of the seats. All other travel arrangements were made. But on 26th Oct I was informed that the bus was cancelled as it was diwali and will be refunded within 5 days. After returning I contacted Travelyaari 5-6 times for my refund as they haven't credited it. I even filed a complaint in their website (complaint Ticket ID - 85836). Everytime they will respond that the amount will be credited in next 2 days. Now it has been 1 month and still the refund is pending. If this is how they handle a refund issue I must advise my friends never to book through them. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Travelyaari.com customer support has been notified about the posted complaint. Verified Support Dec 12, 2016 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! We highly regret the inconvenience caused to you, Please be informed that our accounts department has processed your refund amount for both PNR's on 2nd Dec, 2016 to your SBI account. Please find the details below... Txn id# [protected] Refund id#[protected] Refund date[protected]:19:40.0 Refund amount - 3132.0 Order id# 9931605 Bank txn id# IGAACLKZW6 Status - REFUND_SETTLED Txn id# [protected] Refund id#[protected] Refund date[protected]:19:40.0 Refund amount - 3132.0 Order id# 9931605 Bank txn id# IGAACLKZW6 Status - REFUND_SETTLED For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! | |||||
1 Comment | |||||
Comments
Today morning i book a ticket from yogalaxmi travels through travelyaari.com. they debit the money from my account and still they're not book any ticket for my name. Bus departure date:[protected], seat no:UE6, timing: evening. Passenger name:PANDI KUMAR.
Reply
29%
Complaints
437
Pending
0
Resolved
123
+91 80 4482 0000
2nd Floor, Mamoor Plaza, K.H.B. Colony, 5th Block, Koramangala, Bangalore, Karnataka, India - 560095
View all Travelyaari.com contact information