[Resolved] Tripgateway.in — Fraud - cheating with the hotel bookings and while we go for check in we have to pay the money | |||||
Hi, I am another victim to this company's fraud. First Rohit told that I will be given samsung galaxy 6 as free gift for the package. I was sure I will not get the gift but went ahead and did the booking assuming atleast will get the hotel bookings of my choice and without any problem. But I was cheated with the hotel booking as well because when booking request was raised always the answer was hotel availability not there and was offered very cheap hotels for the amount of Rs 8999/-. Later I agreed for booking of hotel for 3 days 2 nights which was supposed to be for 5 days 4 nights as promised while booking the package. They booked the hotel and the booking voucher did not have any voucher no. They did not book for my kid and when I went to the hotel I was asked to pay for the Kid and now they are not answering my phone calls nor giving any response for the cheating. Was this information helpful? | |||||
Nov 18, 2016 Complaint marked as Resolved TripGateWay.in customer support has been notified about the posted complaint. Verified Support Oct 17, 2016 TripGateWay.in Customer Care's response Hi Shilpa, Your booking is done after receiving the acceptance from your side only. please go though the details : Hi, Please proceed with booking. Regards, Shilpa On Thu, Aug 25, 2016 at 1:25 PM, Customer Helpdesk <[protected]@tripgateway.in> wrote: Dear Ms Shilpa, We glad to inform you that, As per your request we are proceeding your booking in Adamo The Village, Matheran . kindly go through the below details Room Category : 01 Non Ac Delux Room Number of Adults : 02 Check In : 23th Sep Check Out : 25th Sep Inclusion : Non AC Room .Breakfast Only, Exclusion : Meals, Transportation | |||||
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Also on number[protected] to get your money refunded and close this company which is always doing fraud.