[Resolved]  Tripgateway.in — Regarding travel voucher and gift voucher

Address:Mumbai City, Maharashtra, 421301

My email I'd is [protected]@gmail.com.
I have paid them 8999 rupees on 29/1/2016. They told in 3 days travel voucher will be received. I am following from 6 days at least for docket no that they have shipped my travel voucher. But they are saying it is in progress. I have no trust if they are doing so late to send vouchers what will be about the gift. Also I am worried about its services for hotels and commitments made by them. 8t is seriously seeems fake because they have only 3-4 numbers and they are sometimes available only.They also not allowed to speak their seniors for escalation.
Raj saxena is missing now who assured me fir the same.
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Apr 4, 2016
Complaint marked as Resolved 
I am resolving it as per discussion.
TripGateWay.in customer support has been notified about the posted complaint.
Complaint comments 

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Very fraud and bad company please be aware and dont buy anything.
transaction id for my purchase[protected] and gmail.I'd used is [protected]@gmail.com. also they are not replying anything on email and not calling now.
Hi,
I am jitendra. I have registered with [protected]@gmail.com. i have booked it on January 29 016.My order id is. Still i have not received any docket number for delivery and no updates. No one is calling and providing details. I have booked 8999 rs package and i want my money back.
Please take strict action against this company its fraud and very bad behavior from employees.
This Offer is valid for 04 persons.
The offer is a promotional offer which will cost you only INR 8999.
Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the taxes.
Offer can be utilized with our listed resort only and our resort is increasing on daily basis.
Resorts list are subject to up gradation.
Split of the package is allowed for 2 nights and 03 days on one destination and rest 02 nights and 03 days on another destination for 2 persons.
Offer is not valid for black out period i.e. Offer cannot be utilized between 20th Dec to 07th Jan of each year.
Offer is non transfer able, non cancel able and non redeem able for cash.
Offer is valid for 01 year and validity start of the package since the day of transaction with us.
Offer is stand valid for accommodation only.
Offer does not include for Meal and Transport, or any another private services.
For hotel booking you need to give 21-30 days prior intimation.


You will get a welcome kit from Trip Gateway with in 10 to 17 working days in your registered mailing address with us and it will contain a booking voucher form and for booking you need to fill the Booking voucher form and send it back in to the given address with the help of given instructions and call to our customer care executive.Assured Gift as per referral plan on our website www.tripgateway.in If you have any objections or issue then please let us know.
Note:- Please call us at +[protected]:30 am to 6:30 pm) or write to us on [protected]@tripgateway.in for any future means of communication.
The transaction id for your purchase[protected]*


You may check available locations, hotels and detailed terms & conditions at www.tripgateway.in .

Request you to please Acknowledge the email.
No call received and no updates till now...please notify again and ask for refund.
Just got a call saying providing docket number and other details then got a amil like it will take 72 hours..
Too bad always changing statements and saying like refund is not possible. I will not resolve this issue untill get docket number for both gifts and travel voucher. Otherwise please refund my full amount.
SOmething needs to be done for such frauds
How can it be marked as resolved without having information from me.
Still I have not received anything except just a fake assurance on call.
I have no docket number and I want my money back now.please call me and update when my money will be refunded.
No updates from them.please refund my money back.
Hi team,
Your commitment again failed and I don't have any updates regarding my travel voucher and gift after 12 days. Please provide correct feedbacks and commitments. Please refund my money back now I don't trust you.
I am waiting for it to received. Also please dispatch my gift.
I am calling them but no one is picking the phone. And phone numbers are disabled now.please call me.
The guy Raj Saxena called me and told me that tripgateway is giving you gift on happy hours but nothing was received. Already 28 days passes but still no calls. The company making fool to all peoples. Please be aware and don't buy any travel package.
Regards,
Jitendra gupta
I am happy with the company.
I am happy with the company as committed by ashok sinha.

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