[Resolved] Tripgateway.in — Selling holiday package in the name of assured gift fraud | |||||
Salesman calling from [protected] by saying his name as ajay gupta that my name has been selected by agency for offering assured gift samsung galaxy 6edge plus mobile if i bye there holiday package worth 8999 n on my suspecpecion of fraud he said as per govt rules all calls r recorded n on belief i had paid amount..latter on they started deviating from there statment nd hence i requested for refund by mail. But since that date given multiple mails but other than verbal assurance regarding refund no mail reply received. Payment date 07. 01.2016, sending regularly mails since 08.01.16... Hariom kumar [protected] Was this information helpful? | |||||
Feb 11, 2016 Complaint marked as Resolved I had received my money back n expecting tripgateway.in will honour their promise reg refund of mr Shekhar Kumar also as he had taken package in same terms and conditions as explained by Mr Gupta to Him over phone. Mr Shekar had requested multiple time to tripgateway over mail and phone also.
Thanks to tripgateway.in as you had resolved the issue. Expecting immediate refund of mr Shekhar Kumar also. Thank U Very Much. TripGateWay.in customer support has been notified about the posted complaint. | |||||
 26 Comments | |||||
Comments
Anything required related to this complaint pls let me know.
Recieved call from tripgateway by mr deelip and as usual other callers he asked about complaint n i had said pls go through mails i had sent then he cut the call with statement " go to hell". I don't know how these people has been there for promotion or sending the customer to hell...
the no from which call received is [protected]..
regrds
hariom
the no from which call received is [protected]..
regrds
hariom
i had not received any money and complaint marked as resolved, how it is possible
Sorry: Instead of "I am receiving mails after every mail and they are eating my brain for 10/15 minutes and not refunding till date"
Read As "I am receiving calls after every mail and they are eating my brain for 10/15 minutes and not refunding till date.
Read As "I am receiving calls after every mail and they are eating my brain for 10/15 minutes and not refunding till date.
I was going through post as you had mentioned there tripgateway was consulted n they r not interested in resolving the issue.
now you can understand that how they r cheating customers in the name of assured gift. Even one mr abhishek shukla from tripgateway has confirmed me over phone that yes mr ajay gupta has offered me assured gift as mr shukla has checked recorded conversation before i had paid on 07.01.2016.
i am not sure of call being recorded by them or any such rule is there or not. If they cango through conversations of 07.01.16.
Then definitely i will get my money. Or else you also help me in making famous tripgateway.in in fraudulent as they r interested in fraudulent promotions of there company
now you can understand that how they r cheating customers in the name of assured gift. Even one mr abhishek shukla from tripgateway has confirmed me over phone that yes mr ajay gupta has offered me assured gift as mr shukla has checked recorded conversation before i had paid on 07.01.2016.
i am not sure of call being recorded by them or any such rule is there or not. If they cango through conversations of 07.01.16.
Then definitely i will get my money. Or else you also help me in making famous tripgateway.in in fraudulent as they r interested in fraudulent promotions of there company
just now received call from Tripgateway.in with request if i remove complaint then they will refund my money.
I had informed them i will remove complaint and post on social media only after receipt of money in my account. I had warned if i will not get money by 30.01.2016, i will share this feedback among our 50k colleagues.
I had informed them i will remove complaint and post on social media only after receipt of money in my account. I had warned if i will not get money by 30.01.2016, i will share this feedback among our 50k colleagues.
Dear Mr hari om,
Thanks for a being a part of tripgateway,
This is inform you that if you are not happy with our services then we already informed you after 24 hours we will proceed it for refund.because we want customer's trust money doesn't matter that same thing is missing in your case, any ways
Kindly remove this post once you will be get the refund and your membership will expire once the amount will credited in your account.
Regards
[protected]
Sandesh Pratap Singh
Customer Service Desk
Tripgateway
Thanks for a being a part of tripgateway,
This is inform you that if you are not happy with our services then we already informed you after 24 hours we will proceed it for refund.because we want customer's trust money doesn't matter that same thing is missing in your case, any ways
Kindly remove this post once you will be get the refund and your membership will expire once the amount will credited in your account.
Regards
[protected]
Sandesh Pratap Singh
Customer Service Desk
Tripgateway
Dear Sir,
I had recieved a mail on my mail id as below: Dear Mr. Hariom
Kumar,
Greetings of the day !!!
Thanks for being a part of Trip Gateway !!!
This
is in regards to your complain, we received your request
for refund and
you will get your refund amount within 45
working days (Saturday & Sunday will not be
countable) your Refund
Amount[protected]=8099 your deduction will be 10% of
8999=900 (i.e Cancellation charges & processing
Fees) as per company's
Terms &
Conditions.
Kindly acknowledge the
mail so that we can proceed for further procedure after the
acknowledgment received by your side and also provide the
account
details in which you want refund amount and
till then kindly wait and cooperate with us.
We will appreciate your patronage.
MY reply to your mail is as below:
This is to inform you that i had requested for refund as being cheated by your sales person Mr Ajay Gupta (which might have been checked by you as recorded discussion) dated 07.01.2016.
As i was promised assured Gift of Mobile Samsung Galaxy S6 Edge Plus and then i had purchased the package. Just after being payment made from my side i felt the voice and words of Mr Ajay Gupta and other persons varying from promised before payment.
Hence i felt very unhappy with Tripgateway.in and since 08.01.2016 requesting refund of package cost.
and after prolonged harassment to me by your team you are offering refund.
As i had not accepted/received any of your package and hence issue of Deduction towards cancellation is not acceptable to us. Even you should pay extra amount to me for getting harassed by your people starting from Mr Ajay Gupta and others
I sincerely request your kind self to refund the full money i.e Rs.8999/- from the account in which you had received money immediately.
Please do not linger the issue or else i will proceed further and can ask interest also on the amount paid to you(with side effect of your fraud promotions).
Any deduction and delay is not acceptable to Us. as already communicated to you people, if i am not receiving money back by 30.01.2016 i will share this feedback to my group of colleagues including other forums of Print and Electronic media( as i ma not much worried about money but very serious about the fraud done with me and Mr Shekhar Kumar on the name of Promotions)
I had recieved a mail on my mail id as below: Dear Mr. Hariom
Kumar,
Greetings of the day !!!
Thanks for being a part of Trip Gateway !!!
This
is in regards to your complain, we received your request
for refund and
you will get your refund amount within 45
working days (Saturday & Sunday will not be
countable) your Refund
Amount[protected]=8099 your deduction will be 10% of
8999=900 (i.e Cancellation charges & processing
Fees) as per company's
Terms &
Conditions.
Kindly acknowledge the
mail so that we can proceed for further procedure after the
acknowledgment received by your side and also provide the
account
details in which you want refund amount and
till then kindly wait and cooperate with us.
We will appreciate your patronage.
MY reply to your mail is as below:
This is to inform you that i had requested for refund as being cheated by your sales person Mr Ajay Gupta (which might have been checked by you as recorded discussion) dated 07.01.2016.
As i was promised assured Gift of Mobile Samsung Galaxy S6 Edge Plus and then i had purchased the package. Just after being payment made from my side i felt the voice and words of Mr Ajay Gupta and other persons varying from promised before payment.
Hence i felt very unhappy with Tripgateway.in and since 08.01.2016 requesting refund of package cost.
and after prolonged harassment to me by your team you are offering refund.
As i had not accepted/received any of your package and hence issue of Deduction towards cancellation is not acceptable to us. Even you should pay extra amount to me for getting harassed by your people starting from Mr Ajay Gupta and others
I sincerely request your kind self to refund the full money i.e Rs.8999/- from the account in which you had received money immediately.
Please do not linger the issue or else i will proceed further and can ask interest also on the amount paid to you(with side effect of your fraud promotions).
Any deduction and delay is not acceptable to Us. as already communicated to you people, if i am not receiving money back by 30.01.2016 i will share this feedback to my group of colleagues including other forums of Print and Electronic media( as i ma not much worried about money but very serious about the fraud done with me and Mr Shekhar Kumar on the name of Promotions)
This is in continuation of mail received for refund i my mail id.
This is to inform you that i had requested for refund as being cheated by your sales person Mr Ajay Gupta (which might have been checked by you as recorded discussion) dated 07.01.2016.
As i was promised assured Gift of Mobile Samsung Galaxy S6 Edge Plus and then i had purchased the package. Just after being payment made from my side i felt the voice and words of Mr Ajay Gupta and other persons varying from promised before payment.
Hence i felt very unhappy with Tripgateway.in and since 08.01.2016 requesting refund of package cost. and after prolonged/almost every day (22 days) harassment to me by your team you are offering refund.
As i had not received/accepted any of your package and hence issue of Deduction towards cancellation is not acceptable to us. Even you should pay extra amount to me for getting harassed by your people starting from Mr Ajay Gupta and others
I sincerely request your kind self to refund the full money i.e Rs.8999/- to the account from which you had received money immediately without deduction of processing charge as fault is at your side.
Please do not linger the issue of refund or else i will proceed further and can ask interest also on the amount paid to you (with side effect of your fraud promotions).
Any deduction and delay is not acceptable to Us. Already communicated to you people, if i am not receiving money back by 30.01.2016, i will share this feedback to my group of colleagues including other forums of Print and Electronic media for the same ( I am not much worried about money but very much serious about the fraud done with me and Mr Shekhar Kumar on the name of Promotions)
This is to inform you that i had requested for refund as being cheated by your sales person Mr Ajay Gupta (which might have been checked by you as recorded discussion) dated 07.01.2016.
As i was promised assured Gift of Mobile Samsung Galaxy S6 Edge Plus and then i had purchased the package. Just after being payment made from my side i felt the voice and words of Mr Ajay Gupta and other persons varying from promised before payment.
Hence i felt very unhappy with Tripgateway.in and since 08.01.2016 requesting refund of package cost. and after prolonged/almost every day (22 days) harassment to me by your team you are offering refund.
As i had not received/accepted any of your package and hence issue of Deduction towards cancellation is not acceptable to us. Even you should pay extra amount to me for getting harassed by your people starting from Mr Ajay Gupta and others
I sincerely request your kind self to refund the full money i.e Rs.8999/- to the account from which you had received money immediately without deduction of processing charge as fault is at your side.
Please do not linger the issue of refund or else i will proceed further and can ask interest also on the amount paid to you (with side effect of your fraud promotions).
Any deduction and delay is not acceptable to Us. Already communicated to you people, if i am not receiving money back by 30.01.2016, i will share this feedback to my group of colleagues including other forums of Print and Electronic media for the same ( I am not much worried about money but very much serious about the fraud done with me and Mr Shekhar Kumar on the name of Promotions)
Its disgusting to talk to Tripgateway.in team as they are always free to eat my brain over phone except refund of money. Its really painful to receive call from Tripgateway.in.
It appears tripgateway.in is a organisation meant for fraud. This is why i am saying because no management can bear n harassment of customer once they understand that salesman's is wrong. One more thing for reverting back money no company will ask for account details which is being asked as shared in above mail posted. The money shall be credited in same account from which money recieved. And why tripgateway.in is asking for 45 working days. Mind 45 working days. Means they r intrested in harssing customer for 63 days...so that customer will also get mad...
Pls dont believe even on there website
Pls dont believe even on there website
Its more than 30 hrs from reply posted by tripgateway.in that they will refund after 24 hrs...Payment not received. ..
This is the last chance to Tripgateway.in if a i am not getting my money back, i will lodge a complaint with police department on Monday.
Still they had not refunded the amount and reallly tripgateway.in is big fraud company. ..
Dear Mr Hariom,
This is to inform you that as we examined your case and finally after cross check all the things we had already refund your full amount which you paid to us.
and now we are marking as a resolve this complaint by Trekocity Holiday Consultant Pvt Ltd.
This is to inform you that as we examined your case and finally after cross check all the things we had already refund your full amount which you paid to us.
and now we are marking as a resolve this complaint by Trekocity Holiday Consultant Pvt Ltd.
Dear Sir/Madam,
you had examined and found the thing in order as i had reported, if you could have examined and resolved early then it would be more praiseworthy.
I am waiting for amount to reflect in my account.
Requesting you to please refund the amount to shekhar kumar also (as he had taken inline with me on same terms and condition on my reference on same date i.e 07.01.2016)
and after receipt of money in account i will inform you.
you had examined and found the thing in order as i had reported, if you could have examined and resolved early then it would be more praiseworthy.
I am waiting for amount to reflect in my account.
Requesting you to please refund the amount to shekhar kumar also (as he had taken inline with me on same terms and condition on my reference on same date i.e 07.01.2016)
and after receipt of money in account i will inform you.
Still I am waiting for amount to reflect in my account.
Requesting you to please refund the amount to shekhar kumar also (as he had taken inline with me on same terms and condition on my reference on same date i.e 07.01.2016)
Requesting you to please refund the amount to shekhar kumar also (as he had taken inline with me on same terms and condition on my reference on same date i.e 07.01.2016)
http://www.whois.com/whois/consumercomplaints.in
Dear Tripgateway.in
Deletion of complaint is not in my hand, only i can put remark as resolved which is done immediately without single second delay from my side after getting back money in my account. Please refund the amount of Mr Shekhar Kumar also..immediately...
Regards'
Hariom'
[protected]
Deletion of complaint is not in my hand, only i can put remark as resolved which is done immediately without single second delay from my side after getting back money in my account. Please refund the amount of Mr Shekhar Kumar also..immediately...
Regards'
Hariom'
[protected]
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On Daily bases they are cheating 100 of innocent people.
They cheated me as well and took 17998 rupees from me and not refunding it.
Such a Fraud company.
Regards
Sajid
[protected]