[Resolved]  Tripgateway.in — Selling holiday packages.

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.tripgateway.in

I had purchased a travel holiday package of Rs. 8999/- for Goa from www.tripgateway.in. While offering I was given a lot of assurances about how I will get a best deal and great hotel. I was also provided list of hotels on my email by their tele caller Akash all those hotels were 4 star properties, this is false advertising, then after booking I was told that I would get a hotel from the list on the website under "Resort List" which are all 3 star properties. My travel dates are 26th March to 30th march, as I had completed all the formalities well in advance & I was expecting something good, but it was disappointing the first option given to me was Maria Rosa, Sand Castle Holiday Home, Colonia jose menino hotel all these are 1 star resorts cant even call them as resorts then after some heavy crack down on them I was given option of Saiesh International which does not have any A/C rooms, then I was told to adjust. Finally I have been offered Palacio de Goa which is 2.5 star hotel, this is not as per their commitment, I am extremely dissatisfied however I have adjusted as getting refund from them will be another headache. This is a fraudulent company and does false advertising to attract clients. Very strict action should be taken against them. Beware of them.
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2016
Complaint marked as Resolved 
I have received the call from Akash for confirmation of hotel booking "Palacio de Goa" for the desired dates. So this issue is resolved.
TripGateWay.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

i was waiting to hear this news. See how big fraud is the organisation.
Hello Received a call from Akash, giving me confirmation in Hotel "Palacio de Goa"for "the desired dates. The issue has been resolved.
Hello Received a call from Akash, giving me confirmation in Hotel "Palacio de Goa"for "the desired dates. The issue has been resolved.
Good to see you happy...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TripGateWay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    196
    Pending
    0
    Resolved
    77
    TripGateWay.in Phone
    +91 12 0650 0365
    +91 12 0650 0692
    TripGateWay.in Website
    TripGateWay.in Address
    A-51, Sector 57, Noida, Uttar Pradesh, India - 201301
    View all TripGateWay.in contact information