Tripgateway.in — Tour package sold with false commitments[protected]

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	tripgateway.in

I took a package of 8999 on which i was promised a assured gift (sony tab) by the sales executive which i was suppose to receive within one to two weeks of the payment, but it is almost 2 months but i haven't received the same.

Whenever i call the person who sold me the package he kept telling me that by next week you will receive it but that next week never came.

He used to call me from[protected], which he claims was a recorded line and so he cannot lie over a recorded line. also the confirmation call that i received from tripgateway was from this number only so i was sure that he is not bluffing.

The number on which i used to call was[protected] and that guy used to transfer the call to ravi (name of the sales executive).
This number was also mentioned on the mail that i received from tripgateway so i thought it will be authentic tripgateway number.

When ravi was not available even the guy whom i used to call on the above number also confirmed me that i will receive the gift by 25th which i haven't received yet.

Today again i called on the same number and he said he will confirm the same in some time but he didn't.

Please take some action against it and refund my money back.

If there is no gift and he lied then it is not my fault because i was promised some thing by the tripgateway executive over recorded line and basis that promise and conditions only i purchased the package.

I would request you to either give me the gift that was promised to me or please cancel the package that i took and refund the amount in full.


Once i raised the concern mr gaurav called me, his number
[protected]and said that it was my fault that i beleived in the sales executive and not the company's fault who sold me the package with wrong information and with wrong commiments.

Mr gaurav confirmed me that he checked the recorded lines and said i was right and he will take necessary steps for the sales executive. on the other hand mr gaurav claims that he is from legal department but according to him its not a fraud.

If this is not fraud then please explain me what is fraud.

I want my money back


Mohit mishra