TTK Prestige — Glass top gas stove complaint

Address:Alappuzha, Kerala, 688534
Website:www.consumercomplaints.in

I had purchased a prestige glass top gas stove from big bazar cochin, 3 months ago.
Unfortunately my stove burners got melted due to technical or poor quality materials, so i called the prestige ttk complaints cell ph[protected] on 8th november 2016 and they gave me a customer service no. Eran 2121656. But no one attended the complaint.
I have been trying to call the customer service no for several days which i have call recorded in my mobile handset. After the frequent followup one costumer service guy called me and attended the complaint. But he had no spare parts, and he went back.
Today is 25th november. My complaint remaining the same. What can i do...?
My kitchen is almost closed down due to this problem. I have two little children. How can i manage this crucial situation.
Kindly take this matter seriously and arrange me for a new gas stove. I would get the proper compensation from your side, otherwise i will file a case in consumer court against your company. I hereby attached the communication audio clips to your consumer complaint numbers.

With warm regards,

C. Unnikrishnan
Executive producer, flowers tv ,
Insight media city complex,
Abm tower, near gcda, kadavanthra po.,
Kochin - 682 020
Phone: +91 [protected],
Web: www.flowerstv.in // www.flowersinternational.tv //
www.facebook.com/flowersonair // www.insightmediacity.com // www.twentyfournews.com
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