TVC Skyshop — Display not working properly, for repairing to tvc warehouse, no one reply.

I bought an Nuclear sx5.3' smart phone from TVC Sky Order Date- 26-Aug-2013 08:32:04 AM IST my mail id [protected]@yahoo.co.in mobile-[protected]
Order Confirmation Number:[protected] and it was delivered on time. but after 10 months display was not working. I sent it for repairing TO,
TVC NETWERK LTD,
GLOBAL COMPLEX,
‘’O’’ BULIDING GALA NO-1 & 2,
OWALI VILLAGE-BHIWANDI,
DIST-THANE-421302
through dtdc courier on dated 23/6/14 consignment no-v17381886 and they not confierm he is received or not. no any contact no. many times call to customer care did'nt response he said wait for service centre.reply. pls take action for repair urgently.udairajrawat from-greater noida.