Good morning Sir,
Myself Loganathan.N.
I have purchased RTR 180 ABS PEARL WHITE in your showroom Bharath TVS, Bharath Autos, 222-A3, Trichy Road, Palladam, Tiruppur On03.04.2014. I have paid full cash in hand. Amount paid receipt no 55936.
After a month of purchasing the vehicle I started facing problems in abs brakes rear side. Continously noise was coming from rear brakes and even though I have applied brakes fully vehicle didn't stop. When I applied brake felt metal to metal contact. When I approached this showroom for first service on 23.04.2014 I explained them about the noise from backside brake and malfunctioning of rearbrakes. In the evening at 07.30 hrs they have called me and said bike is ready. When I took it brakes were ok. And still little noise was there. They said in abs models this noise will come.
After 100 kms o[censored]sage again the same problem. And due to this problem I was about to die in road. Rear Brake is useless. I went back to showroom and told them about this. That day service engineer also visited in the showroom. Without looking in to the bike and try it he said problem is with brake pad and we will change it. In the evening they said they have changed brake pads and disc and like before they delivered it and after a single day same problem and noise level increased. I approached again on 19.05.2014. They took the bike in morning for service and they brought it to Tiruppur aryas showroom. In the evening called me and said it's abs problem and can claim in warranty. I have waited till26.05.2014 and got a call from the showroom to bring my bike. On 27.05.2014 morning took bike from me to the showroom.
In the afternoon got a call from the showroom service center to check it as it's fitted already. I went to showroom for trial and took for the test drive. Brakes were less and saw the abs light was glowing . I tried to switch on the abs but couldn't. I informed them about the non functioning of abs. Replied they will look at it. Till yesterday evening they didn't deliver the bike and I'm fed up with your bike and the trouble I'm facing now. I loved RTR before and now it's giving me tension.
I want my bike to be get ready else I want my money back.
I have attached the scanned copy of receipt and invoice .
Bike details;
Maufacture date and year: 2/2014
Model: Apache RTR 180 ABS BSIII
Engine No: AE6BE2003582
COLOR: Pearl White
Chassis No: MD634NE60E2B10419
BIKE registration number number is TN 42 K 1300.
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