Tvs Motor Company — Claim for bike | |||
Respected sir/madam, My self vikas sharma and working as am it engineer in private company at samalka, new delhi. I bought new bike tvs apache 180rtr from yash motor, samalka in amount rs. 90000/- by cash on[protected]. At the time of purchasing submitted below documents. 1. Sbi bank passbook photocopy. 2. Rent agreement of correspondence address. 3. 1 passport size photo. Yash motor given me delivery & cash receipt that time, give surety to me by miss jyoti & they will submitted my docs to rto for rc and rc will deliver to you within a month. On 9-7-2016 i parked my bike in front of my office around 8:20pm but around 2:50 i went out after lunch & found bike was not there. At same time i called to police on 100 number for logged the complaint and side by side informed to bharti axa insurance company on customer care (Claim id: c1065488). After that as per police guidelines i logged the online fir for same (Fir: 020202). Next day i visited to kapashera police state to know my case will be assigned to whom then police will provide me system generated fir and case allotted to mr. Kartar singh. That time police asked me to submit all require documents for find the bike (I. E: insurance copy, cash receipt and invoice etc.) but i was not carried any invoice of bike then i visited to yash motor & chase for invoice of bike. After my request yash motor provided me invoice with the name of kk automobile, nagloi-delhi. I shocked and asked to them why you are given me another dealer name invoice then miss jyoti said we are not dealer. And also till time they are not submit my documents in rto office & manipulate me continuously after asking by me “ sir your docs are submitted but slip not received yet and within 2-3 days you will received the number plate”. I collect the invoice and submitted to police for proceed the case. My concern is that as a customer i purchase bike first time in delhi & before stolen i was not much aware about rule of transport & seller/dealer is not guide me for same. 1. Without hsnp no any vehicle will be out. 2. Within 2-3 days fee deposit in rto and provide to customer. 3. No any vehicle will not run on road with temp number. Yash motor not guide me and only sale bike with tc number dl-tc-0515. And provide rto slip on 12-7-16 after stolen and after 18 days again asking me for submit below docs regarding rc process. I submitted again in yash motor on 2-8-16. 1. Aadhar card copy. 2. Rent agreement of correspondence address. 3. Electricity bill copy of landlord 4. 1 passport size photo. Currently mr. Ashish ([protected]) is handling my case from tvs company side and manmeet kaur ([protected]) from bharti axa for insurance claim. Insurance company denied to claim due to non-deposit temp rc of bike which is not provided by yash motor. Please take action on yash motor/kkautomobile & help to recover my money. Was this information helpful? | |||
TVS Motor Company customer support has been notified about the posted complaint. | |||
6 Comments | |||
Comments
My number is [protected]/[protected]
Reply
Dear Vikas, we apologize for the inconvenience caused. We have forwarded this matter to the concerned team, they will surely look into this matter & shall connect with you soon. Thanks.
Mr. Anuj srivastva ([protected]) called me & give me surety to resolve my issue and refund my claim to my account, he also asked me about my bank detail for transfer money but till now i have no received any positive response. So please let me know the procedure to claim otherwise i'll move in court by tomorrow afternoon.
Regards:
Vikas Sharma
Regards:
Vikas Sharma
Dear Vikas, we will check with the team & shall update you soon. Thanks.
Dear Vikas, our team member Anindita has already shared the repudiation letter vide mail dated 29.08.2016. Let us know in case of any concern. Thanks
Kindly share the email id from which id you sent the mail, i have all evidence against ur team, voice recording, text & email from fraud.
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