Tvs Motor Company — Farud Farud Farud TVS ( SHAW AUTO CENTER ) Titagarh

Dear Sir, After paying full cash amount of 53000/- for purchase a new vehicle TVS STREAK ( Scooty ) from SHAW AUTO CENTER ) Titagarh, West Benagl, 24th PGS ( North), 700119, on the 19th March 2014, We received a Wrong Engine No ( OG3AE2253984) & Chasis No ( MD626DG3XE2A64066 ) with the cash memo on the purchase date, But as per my Smart card & Insurance My engine no is OG3BE2277537 as well as my Chasis No is MD626DG37E2B70703, , , ( VEHICLE REGISTRATION NO WB24AB 2819) in name of Saswati Dey w/o Tritab dey ... As per my wrong vehicle (TVS STREAK ) engine No ( OG3AE2253984) & Chasis No ( MD626DG3XE2A64066 ) which has given by SHAW AUTO CENTER on 19/03 /2014, I have drive 1690 km on 11 month's of time, , , , After 11th Month's of a time i got a call from SHAW AUTO CENTER, that my vehicle engine & Chasis no is incorrect as par my Smart card, As per the management of SHAW AUTO CENTER my original vehicle has been changed, So they have requested for the rectification, for the same we have given our new vehicle ( TVS STREAK ) on the date of 20/01/ 2015, After 1 days of time on 21/01/2015 ( @ 13:00hrs ) we have received old TVC STREAK SCOOTY from the SHAW AUTO CENETR, Which is completely not our vehicle as per the documentation, Currently we have received an old vehicle with bad condition of engine which is roughly used by the another owner, We have notice as per my new 2nd key is not working on the current vehicle, Which we have received from SHAW AUTO CENTER on 21st Jan 2015 ... Means full vehicle is totally changed by the SHAW AUTO CENTER, , , , which is not acceptable by us, After paying full cash amount of 53000/- for purchase a new vehicle TVS Streak, we have facing lots of problem and harassment from the SHAW AUTO CENTER, this kind off customer support service behavior is really pain full, Customer Sanctification is totally " [protected]" So requested to kindly change my vehicle (new vehicle with your full cost on urgent basis) or refund my full amount or compensate which is possible, or else we will take a help of the CONSUMER FORUM, , , , , , , , Regds, Tritab / Saswati [protected]/[protected]