Tvs Motor Company — Non receipt of RC book

Address:

Coimbatore, Tamil Nadu

Dear Madam/Sir, We sincirely appriciate for the service provided by your esteemed company all over India. I would like to inform you that I am owning a TVS Jupiter, is a wonderfull bike which I had booked from pondicherry and received at Coimbatore very promptly, thanks to you & the branch at pondicherry. I would like to inform you about some irregularities done by one of your branches at coimbatore, Tami Nadu which may bring down the reputation of your esteemed company. We serve in IAF and often move from places to places. One of my companion had given a purchase order for TVS Passion Pro Self Cast to GEM Motors, Coimbatore paying an amount of around Rs. 43, 000/- on 15 Oct 14, and additional amount of Rs. 8646/- was paid for permanent registration and other charges. The bike was delivered on 15 Dec 14 which is quite late. The bike was again taken back by the manager on 19 Dec 14 and returned back on the same night, stating that it was mandatory for registration. While the registration and the other formalities are done very promptly in all other TVS Motors branches across India, but here in Coimbatore even after over a 1 ½ months, he is yet to receive the RC book. The manager dose not pick the phone as and when we call, on visiting the branch, we are told by the other agents that the manager is out door. I would greatly appreciate if you could try and rectify the delay in the process, as we are facing language problem. Bike Owner’s Name: Ratan Verma S/O Ramniwas Verma (Mob: [protected]) Eng No: HA10ETEGL23230 Thanking You Arun Kishore [protected]@gmail.com