[Resolved]  Onida Led 32'' TV Set — Continuous Humming noise at background after switching on

Address:

South 24 Parganas, West Bengal

Bought the above TV set from Capital Electronics, Ultadanga in Kolkata. After few months problem of background humming noise started when complaint informed and Onida sent their representative ADONIS ELECTRONICS PVT LTD, based in Kolkata.The technicians came a number of times but unfortunately could not fix.To make the complaint short the technician opened the set and changed the inside board twice but did not work. I requested to replace the set but who will listen? Then as the warrenty was running out over a year it was renewed at a cost of Rs 5200/ till Dec 2014. Sadly the TV packed up completely without picture on Thurs last when phoned I was told that as the next three days are holidays nothing can be done before Monday i e 28th Jan. Had a call that someone will come to pick up the set at 6 pm but nobody turned up at the end. What a frustration indeed! Having spent a large amount of money when purchased the set and see the end result. We are without TV for sometime now.
Hence we do not have any choice rather to make a formal complaint hoping action will be take immediately and the set will be replaced.
Thanking you in anticipation.