Uber India — Cab driver didn't pick up me and he started the ride at, some place and ended the ride there itself saying he don't know

Address:600073

I have booked Uber Cab Monday 05-Dec-2016 Early morning (12:45 am) and the cab driver upon hearing my source and destination asked me to wait for 10 mins. I waited and when i called him back after 10 mins, he told he cant come and asked me to cancel the ride. I told i cant cancel, as it will remove 1 free ride of me. He told he will start the ride and end the ride from the place he is. When i checked the free rides, i see 1 has been deducted. I dont know why uber doesnt educate its driver to cancel the ride and ask the customers to cancel the ride.
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Kindly take strict action. Drivers are bad. Rude and we have no call centre to complain. Only alternative is police.

Can there be some accountability towards customers. After all Indians are allowing uber to
Ply in our conutry.
Today ride from Fortis, Mohali to Baltana was deducted Rs.
₹ 308.70 thru paytm which is wrong. The same ride always made but it looked only within Rs. 150.
It is kindly rewuested to check & revert the money.
Thanks for choosing Uber, Ghulam
December 3, 2016 | uberGO
Travel made by driver Karandeep, contact no. [protected].

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