Uber India — Misbehaviour of Driver

Address:

Surat, Gujarat

Dear Sir
I have complaints about Driver o[censored]ber cab in Surat Gujarat . we have no problem related to uber fare because it is comfortable . we have problems with Drivers . many times when we want to book a uber cab and contact to Driver as his contact no appears to us, then Driver asks about area details of pick up area then asks where u want to go and then says no i do not want to pick up you i have to go some other place and says that you cancel your trip . Once a time at night when i wanted to book a uber cab then Driver said that at night now charge o[censored]ber you have to pay double so you can't bare it, so u just cancel your trip and don't worry i will come to pick up you and will take only 100 Rs half charge only but after waiting 20 minutes Driver did not come and also he switched off his mobile phone Today also by one bad experience o[censored]ber i suffered . Today on 06 / 11 / 2016 at evening at 4 : 45 pm i decided to book a uber cab, contacted to Driver whos contact no is [protected] and then he talked with me by his other no which is [protected] . when i called him to come at Dhiraj megha store athwa line in Surat and said about destinetion place inderpura khatriwad, he said no, i want to go to some other place and said that you cancel your trip and take another cab . Please sir solve this PROBLEM otherwise PUBLIK will not TRUST on UBER and willbe fail in SURAT because with his high fare wasting of Time too . Thanks