Uco Bank — ATM card does not active

Address:

713378

I am sanjoy pal, account no. [protected] and my atm no. [protected] uco bank, chora, vill. Chora, po. Haripur, dist. Burdwan, raniganj 713378, on september 07/09/2016, i tried to withdraw 500 rs. At 08:10 pm from state bank atm haripur pandewesver, burdwan. But due to some reason the transaction got cancelled, but at the same time money got deducted from my account. I am already submitted complain application branch manager dated on 08/09/2016 but not response this my application. I hoped that it will get credited within few days as normally happens. But i have not still received that amount. It has been a week now and not refund. I am tired of calling the customer care and nobody picks up.
Please help me.
Thanking you
Regards