[Resolved]  Uninor — Cheated in the name of plan for getting more benefit

Address:

Sonbhadra, Uttar Pradesh

I received a message from uninor on[protected]:08 AM) by a number UE-653947 whose content is mentioned below: "BEST INTERNET OFFERS!! AAJ STV47 = 500MB + 500MB 28day, STV39 = Unlimited WA FB + FREE 400MB 28day .Dail *222*7*MRP# .CURRENT PACK BENEFIT CARRY FORWARD *363*4#" After receiving this message from uninor I recharged my mobile number [protected] from a STV recharge of 47 on[protected]:39 PM). After recharge I received a message from uninor which is mentioned below: "You have recharged with Rs 47.00.: 500.00MB Data Bal, valid till 00:01 11/11/2014. .Tariff :As currently applicable.STV 149 me 2.5GB Internet 28Din. Dial *222*7*149#" At that time I was busy in renovation of my house so I was unable to call to the complain number 198. On[protected] I called the complain number & I was explained that you will receive the remaining 500MB data till evening.However I didn't got that. Again on[protected] I dialed the complain number & this time they said that your remaining 500MB data will be AUTO-RENEWED once your 500MB data you received gets over. On[protected] my 500MB data which I had received earlier was over & to my surprise I didn't received any data. Then I called the complain number once again & this time they say that you are not liable to get any benefits since our system doesn't shows any message being sent to your number. I actually feel like betrayed sir & I want you to take a strict action against the company.