[Resolved]  Uninor / Telenor — 3rd time balance deduction without any reason

Address:Mau, Uttar Pradesh, 275101

Hello Sir/Madam,
My mobile number is [protected].
This is third time Uninor have deducted handsome amount of money from my balance. When i called to customer care they told me that I have made an international Call around 11am.
Since I haven't made any call internationally I am Stumped . and neither do I have anyone abroad.
yesterday i recharged my account with Rs.110 and today they have deducted Rs.100 from my main account on false allegation that i have made international call.
Earlier also similar amount of money have been deducted twice with the false allegation of international call. Since I don't have anyone abroad,
This is really frustrating situation. Please do something ASAP. Regards

Pradeep Kumar
(Uninor Prepaid Customer)
(3/10/2016)
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Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2016
Uninor / Telenor Customer Care's response
Hi Pradeep, we apologize for the inconvenience caused. We'll check this issue for you & get back to you with a resolution. Kindly bear with us in the interim. Thanks.
Verified Support
Mar 17, 2016
Uninor / Telenor Customer Care's response
Hi, we would like to inform you that, charges are levied as per the usage of your outgoing calls on international number. Therefore, we are unable to refund your amount. Thanks.
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