[Resolved] Uninor / Telenor — Reimbursement of the money deducted without my intervention | |||
I have purchased Telenor sim in the month of December'2015 & I have recharged with full talk time two times. But today evening I have got SMS from Telenor that my number has been activated for " Mobile Gupshup" pack & Rs.30 has been deducted from my balance even though I didn't opt for any service. I didn't understand how the service provider activated the service & deducted money without my intervention. So you request you to take immediate action regarding the above matter & refund me the deducted amount ASAP. I hope for the positive result. Was this information helpful? | |||
Complaint marked as Resolved
Uninor / Telenor customer support has been notified about the posted complaint. Verified Support Feb 16, 2016 Uninor / Telenor Customer Care's response Hi Ravi, we apologize for the inconvenience caused with our services. Please share your Telenor number for further assistance. Thanks.
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+91 90 5909 0590
+91 91 2509 1121 (From Uninor Number)
+91 91 2209 1220
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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