[Resolved] Uninor / Telenor — Unwanted deduction of VAS without information and not being requested

Mohd hamid

from Gorakhpur, Uttar Pradesh

Address:	Allahabad, Uttar Pradesh, 211003
Website:	telenor

Telen no.[protected] and unwanted money deducted by company on a/c of VAS which was not requested, as under Date/VAS/Rs 1/10 Pyar ke panne-5, Sports-1 2/10 Pyar rvw-1, Sports Rvw-7 6/10 -do- 1 7/10 -do-30 8/10 -do-30 & Agni womn-10 9/10 Sports Rvw-30 Contacted C/Care on 11/10 & 12/10 for 37&32 M fm no. [protected] but agent misguided. amnt give back

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Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2015

Uninor / Telenor Customer Care's response Hi Hamid, we apologize for the inconvenience caused to you. We have noted your concern and forwarded the matter to our team. Please be assured that your query will be resolved soon. Thanks.