[Resolved] Uninor / Telenor — Wrong information flow from call center | |
Dear sir We would like to inform you that i am customer of telenor mobile no is [protected] . We have received one call from [protected] and told to us that giving the one offer tetenor to telenor 1000 minuts telenor to others 700 minuts free for 28 days without any deduction from our main balance, many time confirming by executive for this offer during the call one message received from 54334 for confirmation by us so we confirmed by sms for that offer as per discussed with that executive but after send the sms by us we have chcked the balance which deducted 197 rs from our main balance . This type of call very fake call from that number we request you to please take the corrective action with that executive and reverse our deducted rs 197 balance to us. Thanks & Regards Shiv Sharan singh Lucknow [protected] Was this information helpful? | |
Jul 31, 2016 Complaint marked as Resolved Uninor / Telenor customer support has been notified about the posted complaint. Verified Support Jun 30, 2016 Uninor / Telenor Customer Care's response Hi Shiv, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.
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+91 90 5909 0590
+91 91 2509 1121 (From Uninor Number)
+91 91 2209 1220
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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Regards
Shiv sharan singh