Union Bank Of India — ATM Debit machine

Address:

Ballia, Uttar Pradesh, 277303

I request you to look into the matter that on date 09/02/2016 at approx 4:30pm in Durgakund Varanasi at union bank ATM .I was just type pin code for withdrawal money but do not work withdrawal button and then I pressed the cancel button 1-2 times and then after some times a message arrived in my phone informing me that an amount of 5000/- has been debited from my account. I complaint about the situation in the same bank in Varanasi branch at the next day and also in customer care on date 9/2/2016 I complaint them again . Then after few day complaint in my branch at Sikanderpur Ballia and gave a letter to them . the customercare said they will return my amount after seven days i keep trying to complain again and again and on 4/05/2016informed me that my complaint has been cancelled and also informed me to give a letter to the bank so kindly look into the matter and apply necessary action