Union Bank Of India — loss amount of 5000

Address:

Hisar, Haryana

My self is mosam khurana.i have an account in union bank of india.My account number is[protected]on the date of 4th oct 2014 my relative send me the amount of 5000 in two parts, one 3000 & second is 2000. when i checked the amount i didn't see that amount and i went to the bank and asked for the detail but nobody is responding me. Please help me out of this matter. Union bank service is so pathetic.there is no security of the amount in the accounts.