Union Bank Of India — Received fake note from the atm

Address:

Kolkata, West Bengal, 700059

I had withdrawn 1500/- from union bank atm machine located in baguihati dated 18/06/2016 at 14:46 pm from my husband's atm card of hdfc bank atm card [protected] named ravi shankar gupta. The denomination came out was 500 x 2 and 100 x 5 out of which one of the 500 rupee note was fake. I contacted union bank baguihati branch located in teghoria in vip road on 20/06/2016 and given a written complain and asked to change the note but manager told it can't be done the only thing came be done is that he can receive the letter. When again contacted the branch manager on 27/06/2016. He replied, complain where ever u want nothing will happen. Kindly resolve the problem within 7 day's other wise i don't have any option then complaining in banking ombudsmen...