Unique Identification Authority of India — first aadhar not generated for technical errors, second time applied rejected stating duplication

AAdhar enrollment and process is the worst i have come across with so many technical errors in the system. got very few call centres lines with tough process of holding phone and pressing number 1 several times to wait till connected. Even after contacting representative will give some other number to contact and that number, nobody is going to lift. coming to my my first time aadhar enrolment in 2013 waited till 2014 and called call centre for enquiry, got reply to reapply again when i reapplied it got rejected stating because already applied once. looking funny isn't...that is aadhar