[Resolved]  Unitech — Unitech vista delay in posession

Address:

Kolkata, West Bengal

I have bought a flat in unitech vista kolkata in december 2010 - based on 36 months completion tenure, i was expecting handover in january 2013. The possession of flat is now delayed by 2 years. I have moved to india from london and living in a rented accommodation which is unacceptable as my invested property was suppose to be handed over 2 years ago. Contractual clause covers the delay of construction based on unforeseen circumstances but this is a dubious act of builder making people suffer. Unitech seems to be investing money in other ventures including unitech finance and deliberately delaying the possession. I have also booked a second flat in unitech fresco kolkata which now i forsee to be delayed as much as my first purchased flat.

The rent i am paying is 3 times more than compensation unitech providing for late handover. I appeal the customers across the country to file case against unitech and their sham constructions. Can you please help me to get someone authorised to understand and help me get handover of my first flat and cancel my second booked flat asap?

Also, the customer relations teams are unbelievably hopeless in managing relationship and takes them several days as well multiple reminders to respond a query. (Please have a look at below enclosed email)
=

Divya/ amlan,

I can't believe customer relations team can be so inept in building relationships.
Why do a customer had to remind you multiple times to respond a query.

Can you please update your availability to fix a meeting with me to discuss the 2 years possession delay of my flat by unitech?

Thanks
Saquib
[protected]

From: m shadab <m. [protected]@btinternet.com>
To: "divya. [protected]@unitechgroup.com" <divya. [protected]@unitechgroup.com> "amlan. [protected]@unitechgroup.com" <amlan. [protected]@unitechgroup.com> arshia hanif <arshia. [protected]@unitechgroup.com>
Sent: thursday, november 6, 2014 2:04 pm
Subject: re: (Vistas) uv0274 urgent handover

Hi divya,

Hope you understand that unitech have delayed possession of my flat by approximately 2 years now. I need to arrange meeting with someone
Authorised asap. The slot you have given me for next week 13th is unacceptable.

As spoken, i am leaving on amlan to decide.
Amlan, please squeeze in a slot for this week, will be appreciated.

Thanks
Shadab
[protected]

From: m shadab <m. [protected]@btinternet.com>
To: "divya. [protected]@unitechgroup.com" <divya. [protected]@unitechgroup.com>
Sent: thursday, november 6, 2014 1:47 pm
Subject: re: (Vistas) uv0274 urgent handover

Just now tried contacting you, went unanswered.

Please call back on [protected]

From: divya <divya. [protected]@unitechgroup.com>
To: 'm. Shadab' <m. [protected]@btinternet.com>
Cc: amlan. [protected]@unitechgroup.com; 'arshia hanif' <arshia. [protected]@unitechgroup.com>
Sent: thursday, november 6, 2014 1:29 pm
Subject: re: (Vistas) uv0274 urgent handover

Dear sir,

I have been trying to contact you but unable to reach you. Please call accordingly we shall fix up a meeting.

Warm regards,
Divya

From: m. Shadab [mailto:m. [protected]@btinternet.com]
Sent: thursday, november 06, 2014 12:53 pm
To: divya. [protected]@unitechgroup.com
Cc: amlan. [protected]@unitechgroup.com; 'arshia hanif'
Subject: re: (Vistas) uv0274 urgent handover

Please update?

Sent from samsung tablet — original message — from "m. Shadab" <m. [protected]@btinternet.com>
Date: 04/11/2014 02:29 (Gmt+05:30)
To divya. [protected]@unitechgroup.com
Cc amlan. [protected]@unitechgroup.com, 'arshia hanif' <arshia. [protected]@unitechgroup.com>
Subject re: (Vistas) uv0274 urgent handover

Hi divya,

When can i expect meeting with you guys?

Thanks
Shadab

Sent from samsung table