[Resolved]  United Bank Of India — Pension A/C blocked

Address:

Kolkata, West Bengal

My father, Sri Sikhi Bhushan Bhowmick, aged 88+ years as on date and residing at Arpan Apartments, Flat No. A/1, 1 s t floor, B-124(P-60), Diamond Park, Kolkata - 700104, is a Pensioner of Govt of West Bengal since 1 s t January, 1984. He opened his Pension A/C No.[protected] under Customer ID No. 07820941 with United Bank Of India, South Suburbs (Behala) branch, Diamond Harbour Road, Kolkata – 700034 and has been drawing his Pension for last 30+ yrs. All of a sudden and without any written communication, UBI has recently blocked my Father’s Pension Banking A/C. Upon query with the said Branch, I was informed that “KYC” documents need to be submitted by my father to make his Pension A/C operational. It is pertinent to mention that like every year, my Father submitted the “Live certificate” to the said Bank in November, 2013 and hence, it is ridiculous and illogical to conclude that UBI does not possess the required “KYC” identification of their client, namely my Father, within a span of One year. Upon my query, the Bank officials failed to explain, why “KYC” documentation should have over-riding priorities for a Pensioner, from whom “Live Certificate” is collected every year !! We think that the above act o[censored]BI is absolutely insensible, whimsical, without any application of mind and tantamount to direct harassment to a VERY SENIOR CITIZEN of 88 yrs age, who is banking with the aforementioned Branch o[censored]BI for last 30 years. It will not be out of place to mention that because of above type of lackadaisical and irresponsible attitude of certain section of Bank officials, the Honourable Prime Minister Mr. Narendra Modi himself had to communicate directly through email to all Bank Officers of the Country, to ensure that opening of Bank Accounts are facilitated to every Household of the Country.