[Resolved]  United Colors Of Benetton — mistreatment to old clients

Address:

Ahmedabad, Gujarat

I Had bought from Ahmedabad (India) C G Road showroom on 29/6/2104 bill no 370-3005, will taking trial & purchasing the jeans i did not foun any small defect, when i went home i noticed the same & hence next day went for replacement or exchanged, the staff Mr Bhagav Patel said it cannot be exchanged that is our company policy, i asked him if that is your company policy then how come you had exchanged it earlier, since we buy more than 20 to 30 garments in a year from benetton, our contact no [protected], you can check how much points we have in your company, The Ahmedabad store were rigid we will not replace or exchange even though we might have done the same in the past, i asked for credit note, they said they cannot give the same..

I left the store without taking my pants since it was of no use, is this the way benetton behaves to old clients, earlier for exchange policy they used to accept it now since staff has changed they don't, why can't policy be the same ??

Highly unprofessional from such a global brand.